The firefighter recruitment campaign takes up to five months to complete and consists of three main sections: STEP 1. Test your computer equipment before you start. We welcome applications from Aboriginal and Torres Strait Islander candidates and we have an Aboriginal Employment Consultant that can provide support. State of the NSW Public Sector Report 2021, Senior executive remuneration management framework 2022-2023, the legal requirements for recruitment in the NSW Public Service, Planning a recruitment and selection approach, enable candidates to perform at their best. Implications. Position Classification:Administration Officer Level 4 Remuneration: $66, 338 - $67, 937 per annum + Superannuation + Salary packaging Hours Per Week:38 Requisition ID:REQ381575. These are usually things like: Get more tips on writing your application on our Writing your job application page. a range of business processes identification, modelling, analysis, design and Coordinate, monitor and review business processes to identify gaps and Our recruitment process is in line with the Government Sector Employment Act 2013. At this stage, you will be asked to complete two different online assessments: an individual task and a personality assessment. We're a New South Wales government organisation leading the group of transport agencies and divisions that keep NSW moving. via nswhealth@salarypackagingplus.com.au or 1300 40 25 23. The Public Service Commission acknowledges the Gadigal people of the Eora Nation, the traditional custodians of the land on which our office stands. ensure our focus is always on the customer. Will the job help me to serve my community? other activities, such as group exercises or role plays. Willing to work an average of 2 to 3 days per week (casual and part-time). We aim to have a health system that values its workforce as a vital resource and treats its staff fairly. We are looking for casual staff who are flexible with their working hours, able to work at any of our libraries and who can be called upon at short notice. You can draw on your experiences from other contexts to show how you have relevant skills. We may ask if you meet an essential requirement for the job. If you are the successful candidate, well done! Personality questionnaires are useful to gauge how likely you will fit in a job or team. These may include: We will tell you about the checks that apply to the job and we will ask you to consent to these checks before we do them. This will help you understand your many employer obligations, including tax and superannuation. We offer more than just a job, with careers almost as diverse as our people. Before your assessments you should: Before your interview you can prepare by practicing your interview skills with a friend, family member or colleague. Our diverse candidates will experience a fair and merit based recruitment process and we will make any adjustments needed, both in the recruitment process and on the job. Capability Application Toolto prepare for the recruitment process by accessing You then prepare a response in the form of a letter, email, memo, or briefing. We pay respect to the Traditional Custodians and First Peoples of NSW, and acknowledge their continued connection to their country and culture. A report into how the Commissioner decides to use their power of inquiry. You must submit a separate application for each position for which you wish to apply. Following a recruitment process an applicant may make an access application under the GIPA Act seeking access to government recruitment information. Legal requirements GSE rule 16 sets out the merit principles that apply to employment decisions in the Public Service. Recruitment initiatives Allied health Medical Nursing and midwifery Oral health For students Workforce and employment Search for a job NSW Health currently employs more than 100,000 people across the public health system. More than 100,000 people work in or directly with NSW - Health, across 15 Local icts, NSW Health DistrAmbulance, NSW Health Pathology, Sydney . 10000+ Employees. In this stage you will be asked to provide information about your experience, interests, and education. The rules and guidelines for work in the sector. providing coaching to a team member for a manager role. This is likely to involve: We generally use a staged assessment approach when: This means completing assessment tasks, one at a time over 1 to 2 weeks. In-tray exercises simulate administrative aspects of a role. The application is a chance for you to show how your skills, knowledge and abilities are suited to the job. analysis, design reengineering to support business process improvement and You must be an Australian Citizen, Permanent Resident or hold a visa that allows you work in Australia in an ongoing role. Guidelines, templates, capability comparison guide, and a library of sector role descriptions. To be Biographies and information on our senior executives. skillsCustomer orientated and proudContinuous improvement mindsetStrong stakeholder engagement If this sounds appealing to you, we welcome your application!To Apply:Provide a covering letter and resume (Resume not exceeding 5 pages) that details your experience and how you meet the capabilities of the role.A talent pool will be created for future ongoing and temporary roles and is valid for a period of up to 18 months. Personal details your name and contact details. You have gone through a rigorous process and are the person best suited to the job. . Contact email: jyostna.channamadhvuni@customerservice.nsw.gov.au. They usually involve you in the following: In a written exercise you review information, for example a case study, position paper or business problem. Trade Assistant to work at Port Botany or Waverley bus depots. Applicants will be assessed against the essential requirements and selection criteria contained within the position description (link below). We are a diverse team of over 4000 staff working together to provide services that help improve the lives of our 8+ million customers across NSW. presentations or written exercises. education qualification check (for nominated roles), credit check and / or bankruptcy check (for nominated roles). The interview process is easily your biggest opportunity in the entire process to beat your competition. Biographies and information on our current board members. You Belong HereWe are committed to diversity, inclusion, and new ways of working.We have 8 million+ reasons to care and want our employees to represent the communities that we serve. If you feel you may require an adjustment during the recruitment process, please contact our Diversity, Equity and Inclusion team via jyostna.channamadhvuni@customerservice.nsw.gov.au or 02 9494 8351. If you miss out on the job, we encourage you to keep looking and applying. Includes targets and support for gender equality, LGBTIQ+ network resources and support, legal requirements and best practice reports. Make and enquiry or complaint to our office. Salary Packaging: is beneficial to most HNELHD employees and may increase your take-home pay! All rights reserved. Search for a job at I Work for NSW. All other streams will only need to attend one assessment centre. You will be asked to select your preferred program stream/s. Visit the Led by our CEO, our executive team oversees service delivery, partnerships, security, digital services, small business, risk, strategy and performance. The GRP facilitates the recruitment of teacher education graduates for . Salary Grade 5/6, with the base salary for this role starting The following question is about the 'Commit to Customer Service' intermediate capability. If the referee reports are satisfactory, we may make you an offer. Whether you want to use your administration skills to become a school's Business Manager, work outside as a General Assistant, or care for your community in the . . Occupational Assessment, Screening and Vaccination against Specific Diseases - this is a Category B position. Late applications may not be accepted. They usually involve you in the following: In a written exercise you review information, for example a case study, position paper or business problem. Includes the NSW Government Graduate program, recruitment and selection guide, NSW Public Service talent pools, assignments, transfers and secondment guides, onboarding and exiting information, and the NSW Aboriginal internships program. All new employees must agree to comply with the requirements outlined in the policy. Maintenance Supervisor. Visit our Careers site to find out what it means to work for us. We are a diverse and inclusive employer and we strive to reflect the community we serve through our workforce. Allow 2-3 hours to complete the entire application. However, candidates will need to pay for the following, should they be progressed fully along the recruitment process: Tell us what happened because of what you did describe the impact on the customer experience. This offer will be subject to satisfactory pre-employment checks (citizen, visa, qualification and criminal history). Recruitment is defined as a process that provides the organization with a pool of qualified job candidates from which to choose. If you experience technical issues please contact I work for NSW on 1800 562 679. Resources for senior public sector leadership, Cross sector networks to grow capability to deliver effective and efficient services, Recognising excllence in public services delivery. Organised and takes pride in your work (we love a good spreadsheet), Good team player, high energy levels, can-do attitude, A positive attitude and eagerness to learn, Strong work ethic and thrive in a results-driven environment. Careers in product management, software engineering, design, customer experience (CX), user experience (UX), cyber security and more Join us and use the latest technology to build and deliver products that put the customer front and centre. Location:Sydney /Hybrid working optionsAbout ServiceNSWService NSW is the leader in providing Transdev is one of Perth's largest bus operators, providing metropolitan bus services on behalf of Transperth. Work sample exercises ask you to complete a piece of work that is typical of the day to day work you would complete on the job. When we invite you for an interview, we will also request contact details for your referees. In the assessment centre youll be asked to complete two activities which each run for approximately one hour. The application will also include: If you are successful in progressing to the second stage of the process, you will be notified via email. Civilian employees work in diverse roles across the various units and commands that make up the NSW Police Force. dealing with a question or complaint for a customer service-focused job. Copyright 2015 NSW Public Service Commission. Position Classification: Administration Officer Level 4. Agencies may contact you to complete a reference check. We pay respect to the Traditional Custodians and First Peoples of NSW, and acknowledge their continued connection to their country and culture. You usually have a limited time to do the task. If you have applied for multiple streams, you may be successful in both. Search jobs. (BPM) to ensure effective governance and best practice processes and principles Review your previous work (paid and volunteer) and study experiences. Explore the Navigating Recruitment e-learning program so you can confidently make ethical, merit-based recruitment and selection decisions. Support Hiring Managers throughout the recruitment process by working closely with them to write job ads that sell the position and facility/ location to potential candidates. Some roles require you to be at least eighteen (18) years old. As part of the recruitment process you will be required to undertake a medical assessment to ensure you are medically fit to perform the inherent role and functions of a NSW Police Officer. Review the requirements before you start the assessment, for example time permitted. be ready to describe your interest in the role or in working for the agency or the NSW Public Service. Assess candidates using multiple assessments to provide a solid evidence base for your selection decision. They are the next stage in the process after the job application. Undertake analysis on a range of business process identification, modelling, How you will be communicated with throughout the application and assessment process. Copyright 2015 NSW Public Service Commission. Assessments may include online testing, interviews and work sample tasks such as case studies, role plays and group activities. Revenue: Unknown / Non-Applicable. Working both in and outside the classroom, school administration and support staff use their skills and talents to help prepare young people for rewarding lives. Remember communication skills are important for all jobs. when we expect a large number of applications. Stages in the recruitment process Stage 1 - Application Carefully review the job advertisement to determine if the role is right for you. In group exercises assessors observe you as you work with other candidates to solve a problem and discuss a topic. We invite you to share examples of specific situations from your own experience including: We use more than one assessor in an interview to help us: We often use an extra 1-on-1 interview at the end of the process to help decide who is the right person for the job. Test your computer equipment before you start. Tell us what you did to resolve it. Click here to see what we doTheRisk, service check (for current NSW Government employees). Be part of the team transforming business processes and delivering enhanced digital capabilities for everyone in NSW. Role:Process Improvement Learn more about the legal requirements for recruitment in the NSW Public Service. Do you have a passion for anything and everything to do with technology? why you want to work in the NSW Public Service. Our employee recruitment and selection policy describes our process for attracting and selecting external job candidates. Situational judgement tests are realistic scenarios that you might experience on the job. (BPM) to ensure effective governance and best practice processes and principles Grade: SNSW Grade 5/6 -The package includes base salary ($81,475 - $93,111), plus employer's contribution to superannuation and annual leave loading. Support the adoption and continual improvement of Business Process Management The report provides an assessment of the key factors that influence the shape, performance and behaviour of public sector agencies and the people who work in them. This will include a list of dates and times. The primary, legal and digital streams will complete the same activities including same individual task. You can use this time to research and prepare your proposal, analysis or response. They usually involve completing several assessments over a part or whole day. Once you have found the job you want to apply for, submit your online application through the I Work for NSW website. You can prepare for the interview by reviewing the capability requirements for the role and reflecting on how you've demonstrated these capabilities in the workplace, through your studies or in your personal life. They measure stable behavioural tendencies and work style preferences. Be the face or the voice on the frontline giving support to customers, communities and industry across NSW. The recruitment process is an important part of human resource management (HRM). a case study exercise where your group responds to a brief on a realistic business scenario. We structure them according to: All our assessment processes involve at least one interview. Recruitment Process The application process varies from program to program. All rights reserved. Complete and submit your application. use a real business situation such as the start-up of a new program. Are you confident, driven and looking for a new challenge to fulfil your potential? Make an offer of employment after weighing all the available evidence on balance. You will be required to: complete all personal detail fields. Salary package a range of personal expenses including novated motor vehicle leases, relocation expenses, and HECS/HELP debt. Your cover letter should: If the job involves managing a team, tell us about important things you did before such as how you supported your team to deliver for the business. Temporary and casual roles may be suitable for time limited working visas. You then present this to assessors when you attend for interview. If required, additional screening checks may be conducted, including: Given the high number of applications received for some roles as well as our commitments to employment practices that are fair, responsive and inclusive, the time for recruitment does vary and can occasionally take longer than expected. The recruitment and selection guide is designed to help recruiters and hiring managers in the NSW Public Service to design consistent and equitable recruitment processes to: Getting recruitment right has never been more important. Review the job advertisement and role description. Tell us about any adjustments you may need for the assessment process. Consider using a recruitment process flowchart to highlight the critical stages of recruitment and communicate important information. Read more about the application process for the 2023NSW Government Graduate Program. You will also be requested to bring the original documents with you to the interview for verification. You will be based at our Corporate Office at Waratah Campus, Newcastle, the main hub for various departments, including Human Resources, Recruitment, Finance, Procurement and Work Health & Safety. They help us to learn about how you are likely to perform the job. Information for NSW Health immunisation providers, Your Room - Information about alcohol and other drugs, Preconception, maternity, and child and family health, Interpreting/translating and multicultural health services, Centre for Medicinal Cannabis Research and Innovation, Policy directives, guidelines and information bulletins, Government Information Public Access Act (GIPA). 03/03/2023. In a role play exercise, you are asked to react and work through a work situation that mirrors job-relevant scenarios. You may not proceed through every stage of the assessment process. You will be responsible for undertaking analysis on Employment Type: Permanent Full Time / Part Time. . Focus on how your knowledge, skills, and abilities match those needed for the job. A technical skills assessment measures your professional or occupation-specific skills. You should be aware that certain information relating to your use of these websites will be collected each time you visit the www.iworkfor.nsw.gov.au website. When done well, attracting and recruiting a diverse range of people to the NSW Public Service leads to the selection of the person best suited to the role and the needs of the agency. Insights and analytics into the public sector workforce. Information for graduates with disability. . The Public Service Commission's Employment Portal offers advice on recruitment and selection, including legal requirements of the Government Sector Employment Act 2013 and the Government Sector Employment (General) Rules 2014, and the NSW Office of Local Government oversees Guidelines for the Appointment and Oversight of General Managers (2011). Build your career in talent acquisition and development, industrial relations, return to work, inclusion, and more. odecide how to respond to correspondence. Each test measures something different according to the scenarios they contain. are applied. Position Classification: Admin Officer Level 4. Before your interview you can prepare by practicing your interview skills with a friend, family member or colleague. If you are the successful applicant, you will be made an offer of employment. You can view our full diversity and inclusion statement here.We want you to bring your best self to this application process. NSW Fire Recruitment Interview Process Format: Candidates will face questions from four different two-person panels to ensure divergent opinions determine the best candidates for the role. You will usually submit: You might also be asked submit a short response to 1 or 2 targeted questions. Support business to develop process models, relevant documentation and training You'll find information about the organisation and our projects on our website, including recent media releases, which are a great snapshot of what we do. employment offer or inclusion in our candidate database. Support the adoption and continual improvement of Business Process Management Some things that might help you get a job in the NSW Public Service in the future include: Ask for feedback. A guide to support senior leaders with organisational strategy. Best practice employers give their managers and employees training about workplace privacy. If the job ad requests a cover letter, you must submit one with your application to be considered for the role. COVID-19 Vaccination: If you are offered a role in the NSW Government Graduate Program, you may be required by the agency offering the role to be fully vaccinated against COVID-19, and to provide proof of vaccination. successful in this role you will have:Experience in a similar role Strong communication, collaboration, and problem-solving Information on writing your cover letter, resume and answering targeted questions. Have relevant examples and situations that you can draw on to respond to questions. We are passionate about building a culture where reward and recognition are at the heart of our team environment. Candidate documents are not kept for future jobs. Work on innovative and exciting digital projects that make interacting with government easier and create better outcomes for our customers. Includes resources to help managers become disability confident, inform employees with disability, and how to make workplaces inclusive for people with disability. Do you want a job with a purpose and love helping people? All rights reserved. Stepping Up Website: is a resource designed to help indigenous job applicants apply for positions in NSW Health. They may ask you to: They are often designed to find out about your capabilities and if these suit the role. Share your passion for your industry and build the skills, qualifications and employability of people in NSW. Our merit principles put importance on fit for the role and agency. Coordinator Role type:Full Time Ongoing Grade:SNSW Grade 5/6 The package includes base salary ($81,475 - $93,111), plus employer's contribution to superannuation and annual leave loading. We are focused on delivering first-class customer service and digital transformation to serve the people of NSW and better the community. efficient enhancements in operational efficiency, customer service, systems and If this sounds appealing to you, we welcome your application! Sydney. This is a good way to find out: Get some career advice, training or mentoring to help you: If you are the successful candidate, we will: Even if you are not the successful candidate, we may offer you a place in a talent pool. You then present this to assessors when you attend for interview. Other agencies where you may be placed for a graduate rotation may also require proof of full vaccination. You do not need to attach a resume or cover letter. Most assessment activities are timed, and are likely to include reading from a computer screen or paper. As you progress through the recruitment process, you will be asked to provide further information and documentation at the appropriate stages. ensure our focus is always on the customer. For assistance addressing selection criteria visit: https://bit.ly/3vL5fq2. The job ad and information package will give you instructions on what to put in your application. Assessments allow you to show how your knowledge, skills and abilities suit the job. contact Jyostna Channamadhvuni via jyostna.channamadhvuni@customerservice.nsw.gov.au. If offered, do a sample assessment before completing the formal assessment. analysis, design reengineering to support business process improvement and businessobjectives and