Just connect via Inflight Internet and pick up your conversation where you left off, all while you jet around the country. 15 minutes later Alaska Airlines sent us an email indicating that our flight. To create an easier way for passengers to get quick answers, Alaska Airlines has launched text messaging customer service assistance. Airline Customer Service Dashboard - Alternative Text Format, Advisory Committees, Task Force, and Public Meeting, Office of the Assistant Secretary for Research and Technology, Rebook passenger on same airline at no additional cost, Rebook on partner airline or another airline with which it has an agreement at no additional cost, Meal or meal cash/voucher when cancellation results in passenger waiting for 3 hours or more for a new flight, Complimentary hotel accommodations for any passenger affected by an overnight cancellation, Complimentary ground transportation to and from hotel for any passenger affected by an overnight cancellation, Rebook passenger on same airline at no additional cost for significant delays, Rebook on partner airline or another airline with which it has an agreement at no additional cost for significant delays, Meal or meal cash/voucher when flight delay results in passenger waiting for 3 hours or more, Complimentary hotel accommodations for any passenger affected by an overnight delay, Complimentary ground transportation to and from hotel for any passenger affected by an overnight delay, Rebook on partner airline or another airline with which it has an agreement at no additional cost for significant delay. Alaska Airlines: Alaska Airline is becoming Official Scammer - ALERT ALERT ALERT - See 16,811 traveler reviews, 1,665 candid photos, and great deals for Alaska Airlines, at Tripadvisor. JetBlue offers free, high-speed Wi-Fi at every seat, on every plane. Via chat, Ive found that the fastest way to speak to a representative is to select Change flight booking, then click Yes, and then I still need help. Youll then be prompted to enter your last name and (optional) JetBlue loyalty number. Horizon Air is an American regional airline owned by the Alaska Air Group, which also owns Alaska Airlines. If you have a problem obtaining a refund that you believe that you are entitled to receive, you may file a complaint with the DOT. I asked my phone to "call Alaska" and it dialed a number which also happens to come up first if you google "Call Alaska Air". The airline also provides a virtual assistant chat for questions called "Ask Jenn" on its website, and customers can also get assistance via social media. Who told your phone to "call Alaska Airlines" and connected you to a boiler room? While Alaska Airlines already has an easy-to-use, Writer for Only In Your State. This doesnt apply across the board, but entering (or speaking) your number certainly doesnt hurt. However, your phone may have been in cahoots with the scammers. By not selecting any of the automated prompts, youll be put in line to speak to an agent. Check here before booking an award fare. Our points-obsessed staff uses a plethora of credit cards on a daily basis. And your complaint about being charged should have been directed immediately to your credit card with complaint of fraud on the apart of the merchant.. Again by dialing the number , not by asking Siri to call it. She previously wrote about travel and credit cards for The New York Times and its sibling site, Wirecutter. 2023 Alaska Airlines, Inc. All rights reserved. Sally French is a reporter for NerdWallet. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. I mostly fly AA and BA from the USA to the UK--sorry, I just had to use abbreviations. But not everyone has elite status and during peak times, even elites may be faced with a lengthy queue. Missed our connection by 1 min. With hubs in Los Angeles,. Receive email updates about the latest in Safety, Innovation, and Infrastructure. Frontier says that by not offering those types of services, it can "pass the cost-savings on to our customers and offer the lowest fares possible.". Traveling through airports can sometimes be a hectic experience, making it all the more essential to be able to get in touch with an airline quickly. Product shipment, payment, communication, billing, and any kind of service-related complaint about Alaska Airlines can be filed via the specific Alaska Airlines complaint section. The latest, lowest fares in your inbox every week. Free texting service is available in the coverage area for flights that are equipped with inflight internet. Youre not just limited to messaging apps youve got the entire internet at your fingertips. (Enrollment required for select benefits.). Speed and performance of free messaging is not guaranteed. Outside of work, she loves fitness, and she competes in both powerlifting and weightlifting (she can deadlift more than triple bodyweight). You can send words and emojis, but sending photos, videos or SMS messages isn't supported. To connect to Southwests internet, select "SouthwestWiFi" from your WiFi network list, upon which youll be automatically redirected (though you may need to manually type it in) to www.southwestwifi.com. SEATAC, Wash. Alaska Airlines pilots are set to begin voting on a strike. Heres the quickest way Ive found to reach them (though Im sure theres a more direct route): The app doesnt seem to provide a wait time, unfortunately. To create an easier way for passengers to get quick answers, Alaska Airlines has launched text messaging customer service assistance. Alaska Airlines reviews first appeared on Complaints Board on Feb 1, 2007. And always with he exact same text for each, and the same phone number. @LarryI had no idea the story behind those stupid spam posts. Dial it directly, do not ask Siri to figure out who to call based on some algorithm. As you fly through the clouds, all you need to stay connected to those on the ground is a smartphone. The social media teams for many hotel and airline companies have some of the most competent and responsive customer service reps Ive ever dealt with. This includes real-time information on flight delays, schedule changes, and flight status in addition to general policy questions. There are multiple lessons to be learned here, I think. The high annual fee is only worth it if youre taking full advantage of the cards benefits. This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). We'll run a soft credit check to find special offers, but it wont affect your credit score. You can receive a refund on your Alaska Airlines account or receive a credit for future travel. Our opinions are our own, and have not been reviewed, approved, or endorsed by our advertising partners. Find the right card for you. It wasn't a scam I expected, and expecting my phone to call the right number seems simple enough. RE: TICKET: [protected] We are hoping this newsletter has helped you find the Alaska Airlines Ticket Reservation range. Alaska Airlines is the latest airline to adopt a much-discussed business model across all of travel. I'm not sure who you called but it doesn't sound like Alaska Air or BA Airlines. This may influence which products we review and write about (and where those products appear on the site), but it in no way affects our recommendations or advice, which are grounded in thousands of hours of research. By selecting a partner link you agree to share your data with these sites. This requires an app such as Skype, Talkatone, Viber or Google Voice to make the calls affordable. Contacting Alaska Air - by phone or otherwise. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard. However, you should be aware that a fee may apply for this service. Earn 5X Membership Rewards Points on prepaid hotels booked with American Express Travel. Initial Alaska Airlines complaints should be directed to their team directly. Next time you want to call someone, input the actual, verified phone number. This post contains references to products from one or more of our advertisers. This topic has been automatically closed due to a period of inactivity. , though youll be able to send messages through Wi-Fi-based texting apps if you purchase in-flight internet. Our customer self-service tool below can help with changes to existing reservations! Unlike other airlines, you dont call the Rapid Rewards customer service number. And so on. Find all the flight information that matters to you, as you need it. What is more likely is that the credit card number will be sold on the dark web, and months from now bogus charges will suddenly appear from someone else who has purchased the card. I tried to do online checkin for my British Air flight this morning, and the website said I have to do it at the ticket counter, probably because of passport checks etc? We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Alaska Airlines, Connect with Alaska Airlines via Facebook at. For example, try calling the French line for Air France or the German line for Lufthansa. Earn 5X Membership Rewards Points for flights booked directly with airlines or with American Express Travel up to $500,000 on these purchases per calendar year and earn 5X Membership Rewards Points on prepaid hotels booked with American Express Travel. Just know that youll have to, Southwest Rapid Rewards Performance Business Credit Card. Alaska Air did nothing wrong, except maybe having a four hours expected wait for customer support. You dont want to be approaching the end of a complicated story only to either lose the call or have a phone agent miss the majority of what youre saying. The latest, lowest fares in your inbox every week. Other adventures have included hiking 25 miles in one day through Italy's Cinque Terre and climbing the 1,260 steps to Tiger Cave Temple in Krabi, Thailand. There's no question that I got myself into this because I expected Alsaka's website to find BA's Conf#. When in doubt, shoot a tweet or direct message to handles like @Delta and @United, and you may be pleasantly surprised by your experience (just dont publicly tweet your confirmation number or similar save that for direct messaging). Do not sell or share my personal information. Earn 80,000 Membership Rewards points after you spend $6,000 on purchases on your new Card in your first 6 months of Card Membership. Say change my reservation. Youll then be asked for your confirmation number. I wanted to call Alaska (the operator of my first leg) to check that assumption, since they didn't recognize my BA confrimation number, and told my phone to "call Alaska Airlines" which connected me with a boiler room full of poor English speakers (very authentic for most customer service). Alaska Airlines P.O. You can also use the dashboard to compare amenities that the airlines commit to provide in the event of a controllable flight cancellation or delay when deciding which airline to fly. Good reminder not to become too reliant on your phone making the correct call. You want a travel credit card that prioritizes whats important to you. See below for detailed information about airline customer service commitment plans. Best card for premium perks while traveling, Capital One Venture X Rewards Credit Card, The Business Platinum Card from American Express, The best places to see cherry blossoms around the US this spring, Looking back: How my points and miles strategy has changed over the years, The best increased card offers to sign up for this March, The northern lights are moving south: Here are the best places around the world to see them in 2023. The latest complaint do not fly alaska airlines, worse experience ever, untrained crew, untrained stewards, untrained pilot. They insisted they would only refund us for accomodations instead of paying for them. Alaska Airlines has an average consumer rating of 2 stars from 41 reviews. Refused to hold flight. You can just say I dont have it, and youll be put in line to talk to an agent. Well get into some airline-by-airline tips in a minute. Alaska Airlines and its regional partners serve 120 destinations across the United States and to Belize, Canada, Costa Rica and Mexico. You asked Siri or a Siri equivalent to call Alaska and it connected you to a scammer? International phone charges may apply, depending on your carrier and calling plan. About Us ; Spirit Charitable Foundation ; Free Spirit And yes, BA will want to see your passport, though if it had already been provided to them on your passenger information that would have speeded things up. You can find contact details for Alaska Airlines above. ComplaintsBoard.com is a leading complaint resolution website on the Internet. We're here for you 24/7. The Amex Platinum comes with access to a premium concierge service that can help you with everything from booking hard-to-get reservations to finding destination guides to help you plan out your next getaway. I didn't even notice the phone number until after my suspicions were aroused. It will ask you which company you are having a problem with and you simply respond with the airline you want to call. So depending on what you need, the phone may be your only option. Free messaging through iMessage, Facebook Messenger and WhatsApp is available on all Wi-Fi enabled. We just went through this with a CapOne card used by my daughter for emergency use only (CapOne gives all of us different card numbers). While you can send words and emojis, you wont be able to send photos, videos or SMS messages. They claimed my first reservation was "standby" and not confirmed, which is not what BA showed. Business Hours:8:30am-5:00pm ET, M-F. The majority of us who call airline customer service arent singing the praises of the airline. Horrid. Availability on other flights may vary. Washington, DC 20590855-368-4200. Inquiries: Lmonroe@onlyinyourstate.com, Dropping Temperatures In Florida Caused A Bizarre Falling Iguana Forecast, This U.S. Airport Is Bringing Back Its Magical Ice Skating Rink, What Life Is Like Inside Americas Very First Solar-Powered Town, Glacier National Park Is One Of Americas Most Underrated Fall Foliage Destinations, Southwest Airlines Rolls Out New Rules For Emotional Support Animals, JetBlue Will Soon Be Introducing Basic Economy Tickets, Alaska Airlines Is Now Selling Affordable Basic Economy Tickets, Economy Class Passengers Flying With American Airlines Can Now Pre-Order Their Meals. I might be the first time I ever used voice commands, and it will be the last. Traveling with AlaskA AirlineS Book 18339524331 TickeT is a great way to get to your destination without spending a lot of money. If you nevertheless can not discover your Ticket Reservation quantity, call Alaska Airlines customer service at +18557514742 A customer service consultant could be in a position that will help you locate your Ticket Reservation variety. Best approach/phone number: 1-800-421-4655. All financial products, shopping products and services are presented without warranty. Visit our Customer Support or Spirit 101. Head to the Customer Service section of the app. Based on TPG's valuations, the 50,000 miles are worth $900. Email us with questions, comments or story ideas. Please click this link for an alternative text version of the dashboard. They have been very good with contested charges. If you want to check on the status of your refund . Opinions expressed here are the authors alone, not those of any bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities. Select Option 2 for reservations and hit 2 again to signal an existing reservation. To apply the value of an unused ticket towards a new reservation, use your e-ticket number. Text or WhatsApp us directly at 855-728-3555 with "Hello". If you dont have one, just say, I dont have it. Youre then asked if all flights are in the U.S. After this, youre in the queue to be transferred to an agent. Only Alaska-issued 6-letter confirmation codes can be accepted. I was surprised that Alaska didn't recognize my Conf#. Knowing the Alaska Airlines booking number can make planning a trip much simpler, whether you want to book flights online or by phone. A few things about our free texting: It's completely free. Phone: 206-304-0008 Customers For non-media questions, please call our Customer Care team. When evaluating offers, please review the financial institutions Terms and Conditions. The entire crew showed up 30min late. Seldom travelers may not get enough value to warrant the cost. So how do we make money? On the other hand, calling Southwest yielded a live person within three minutes. The current welcome offer on this card is quite lucrative. For reservations and pre-departure queries: One can dial 1-800-ALASKAAIR (+1-800-252-7522) and seek assistance as and when required. The simplest way to avoid scams. This app also has an automated system, but weve found that if you type delayed or canceled flights, it will spit out a generic answer. In April 2007, the FAA approved construction of a . Seattle, WA 98168 Youll automatically be put in a queue and given an estimated wait time. A one-way fare from the Arrival Time Destination AA 1047 05:40 08:35 MIA American Airlines Miami WN 1763 05:50 08:10 PHX Southwest Airlines Phoenix AA 2764 06:00 06:21 ORD American Airlines Chicago AS 6304 06:00 06:21 ORD Alaska Airlines / Operated by American Airlines 2764 Chicago JL 7369 06:00 06:21 ORD JAL / Operated by American Airlines . An official website of the United States government Here's how you know. Alaska Airlines, with its headquarters in SeaTac, Washington, is the fifth largest airline in the United States in terms of fleet size, scheduled passengers carried, and the number of destinations served. The airline delightfully calls it "Fly-Fi.". If you've experienced fraud, report it. Agents can also assist passengers with adding a frequent flier number to a reservation, opting in or out of an upgrade, receipts, seat assignments, requests for accessible travel services, and enrollment in the airlines frequent flier program, Mileage Plan. Explore options, book trips, check in, and move easily through airports. Select Yes.. The e-ticket number entered is invalid. If you need additional assistance, Expedia Customer Service Representatives are available 24 hours a day to help you with any questions when booking your Alaska Airlines flights. Compare the cost in points or miles to cash, and see which option is best. To text while flying, youll need to use a messaging app like WhatsApp, Apple iMessage, WeChat or Facebook Messenger. Alaska has created an expansive network of routes. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Here, choose the "free texting" option. Anyway, the scammer was myflightdiscount.com and they bill through bansaltravelsinc.com of San Ramon, CA. Submit a complaint and get your issue resolved. Hopefully it will start with a small transaction that you will notice or the bank will question (a ship to address that in no way matches the cardholder's address is a huge and quick red flag), this is s.o.p. NerdWallet strives to keep its information accurate and up to date. Right now, contract negotiations between. Learn more. The customer can even use this number to resolve account-related queries. The app will then ask for a brief description of what you want to talk to them about and ask if you want the app to have the airline call you instead of you waiting on hold. 2023 Alaska Airlines, Inc. All rights reserved. You might be right about my card, but I'm leaving tomorrow and getting a replacement is a non-starter. One of Skift's recent megatrends was that the subscription model is becoming a staple of. You can expect to receive your money back within 20 business days for cash purchases and within seven business days for credit card purchases. To send messages through other apps, youll have to purchase Wi-Fi service, which typically costs $8 per day per device. Related: Want more details? No entertainment, no snacks. Sorry to be harsh, but you deal directly. Sorry this happened to you. The same was true with Icelandair a few years ago. Alaska Airlines hangs up on a customer after three hours on hold. 167 Reps for the airline told Travel + Leisure they estimate 40 percent of the calls received could be handled via text. Terms apply to the offers listed on this page. Hopefully, you brought a book, as theres no Wi-Fi, TV, movies or other in-flight entertainment while flying with this budget airline. In some cases, you don't even have to pay for Wi-Fi to be able to text onboard. Box 68900 Seattle, WA 98168 206-433-3200 Horizon Air P.O. Flexibility, point transfers and a large bonus: Bank of America Travel Rewards credit card. The number for Alaska Airlines is (800) 252-7522, but as you know you cannot get through on that line. The ballot for the strike opens on Monday, May 9, and closes on May 25. Washington, DC 20590 Flights booked or modified by phone are subject to a $25 fee per-person on the reservation. Office of Aviation Consumer Protection. contact us We are here to help with reservations, Crown & Anchor memberships and general questions. Alaska Airlines offers free messaging through iMessage, Facebook Messenger and WhatsApp on flights that also offer in-flight internet. And your complaint about being charged should have been directed immediately to your credit card with complaint of fraud on the apart of the merchant.. Hawaiian Airlines flights don't offer Wi-Fi onboard. The AG may want to file charges against it. United States, Phone: (202) 366-2220 This card is also incredibly rewarding for travel purchases, helping you rack up a ton of Membership Rewards points for your next award trip. Sign up for Yahoo Lifes daily newsletter, How to Make the Most of Your Airline Miles, Women who had ovarian cysts share their stories, A sugar replacement may be linked to heart attacks and strokes, but don't throw it out yet. Or BA. Kevin Berry works as an editor for the travel rewards team at NerdWallet and has traveled extensively for over a decade using points and miles. A lock ( LockA locked padlock ) or https:// means youve safely connected to the .gov website. Alaska Airlines customer service contacts 40 complaints 7 resolved 33 unresolved File a complaint Table of contents Claim listing Follow Share Complaints Profile Alaska Airlines phone number +1 800 654 5669 0 1 Alaska Airlines website www.alaskaair.com What is Alaska Airlines's email addresses? to pay for Wi-Fi on your next Southwest flight and youll receive a statement credit. If you are an airline passenger with a disability looking for more information regarding your rights during air travel,please follow this link to our disability webpage. For an additional fee, you can purchase more robust Wi-Fi, allowing for faster web browsing and the ability to stream shows and music from services like Netflix, YouTube and Spotify. If you have a business with tractors and other farming tools and vehicles, you can apply for the Tractor Supply Credit Card. You can then select option 2 and then option 1 to be put in the queue for a customer service agent. Improve earnings, maximize rewards and track progress toward dream trips. The hard lesson, pretend it is 15 years ago when you need to make a call - research the number needed yourself, verify that it is from the real web page and not a fake one if need be (the real page will access actual information regarding flights and such), and dial it directly, rather than asking Siri to make a call. Members of the media are invited to get in touch with our media relations team by using the contact info below.Email: newsroom@alaskaair.comPhone: 206-304-0008, For non-media questions, please call our Customer Care team.Phone: 800-252-7522, Our Investor Relations team can answer your financial questions about the company or questions related to stocks and governance.Email: ALKInvestorRelations@alaskaair.com. You can claim 365 $8 credits (thats how much Southwest Wi-Fi costs) per year. Delta Air Lines. Major airlines where you wont be able to text or use the internet, Theres no way for passengers to send messages while in the air on, . Correct. Or, perhaps you are able to text through a messaging app, but you still have to pay for Wi-Fi. Emails found on company website Rebook passenger on same airline at no additional cost, Rebook on partner airline or another airline with which it has an agreement at no additional cost, Meal or meal cash/voucher when cancellation results in passenger waiting for 3 hours or more for new flight, Complimentary hotel accommodations for any passenger affected by an overnight cancellation, Complimentary ground transportation to and from hotel for any passenger affected by an overnight cancellation, Rebook passenger on same airline at no additional cost for significant delays, Rebook on partner airline or another airline with which it has an agreement at no additional cost for significant delays, Meal or meal cash/voucher when flight delay results in passenger waiting 3 hours or more, Complimentary hotel accommodations for any passenger affected by an overnight delay, Complimentary ground transportation to and from hotel for any passenger affected by an overnight delay, Advisory Committees, Task Force, and Public Meeting, Alaska commits to Rebook passenger on same airline at no additional cost yes, Allegiant commits to Rebook passenger on same airline at no additional cost yes, American commits to Rebook passenger on same airline at no additional cost yes, Delta commits to Rebook passenger on same airline at no additional cost yes, Frontier commits to Rebook passenger on same airline at no additional cost yes, Hawaiian commits to Rebook passenger on same airline at no additional cost yes, JetBlue commits to Rebook passenger on same airline at no additional cost yes, Southwest commits to Rebook passenger on same airline at no additional cost yes, Spirit commits to Rebook passenger on same airline at no additional cost yes, United commits to Rebook passenger on same airline at no additional cost yes, Alaska commits to Rebook on partner airline or another airline with which it has an agreement at no additional cost yes, Allegiant does not commit to Rebook on partner airline or another airline with which it has an agreement at no additional cost no, American commits to Rebook on partner airline or another airline with which it has an agreement at no additional cost yes, Delta commits to Rebook on partner airline or another airline with which it has an agreement at no additional cost yes, Frontier does not commit to Rebook on partner airline or another airline with which it has an agreement at no additional cost no, Hawaiian commits to Rebook on partner airline or another airline with which it has an agreement at no additional cost yes, JetBlue commits to Rebook on partner airline or another airline with which it has an agreement at no additional cost yes, Southwest does not commit to Rebook on partner airline or another airline with which it has an agreement at no additional cost no, Spirit does not commit to Rebook on partner airline or another airline with which it has an agreement at no additional cost no, United commits to Rebook on partner airline or another airline with which it has an agreement at no additional cost yes, Alaska commits to Meal or meal cash/voucher when cancellation results in passenger waiting for 3 hours or more for new flight yes, Allegiant commits to Meal or meal cash/voucher when cancellation results in passenger waiting for 3 hours or more for new flight yes, American commits to Meal or meal cash/voucher when cancellation results in passenger waiting for 3 hours or more for new flight yes, Delta commits to Meal or meal cash/voucher when cancellation results in passenger waiting for 3 hours or more for new flight yes, Frontier commits to Meal or meal cash/voucher when cancellation results in passenger waiting for 3 hours or more for new flight yes, Hawaiian commits to Meal or meal cash/voucher when cancellation results in passenger waiting for 3 hours or more for new flight yes, JetBlue commits to Meal or meal cash/voucher when cancellation results in passenger waiting for 3 hours or more for new flight yes, Southwest commits to Meal or meal cash/voucher when cancellation results in passenger waiting for 3 hours or more for new flight yes, Spirit commits to Meal or meal cash/voucher when cancellation results in passenger waiting for 3 hours or more for new flight yes, United commits to Meal or meal cash/voucher when cancellation results in passenger waiting for 3 hours or more for new flight yes, Alaska commits to Complimentary hotel accommodations for any passenger affected by an overnight cancellation yes, Allegiant commits to Complimentary hotel accommodations for any passenger affected by an overnight cancellation yes, American commits to Complimentary hotel accommodations for any passenger affected by an overnight cancellation yes, Delta commits to Complimentary hotel accommodations for any passenger affected by an overnight cancellation yes, Frontier does not commit to Complimentary hotel accommodations for any passenger affected by an overnight cancellation no, Hawaiian commits to Complimentary hotel accommodations for any passenger affected by an overnight cancellation yes, JetBlue commits to Complimentary hotel accommodations for any passenger affected by an overnight cancellation yes, Southwest commits to Complimentary hotel accommodations for any passenger affected by an overnight cancellation yes, Spirit commits to Complimentary hotel accommodations for any passenger affected by an overnight cancellation yes, United commits to Complimentary hotel accommodations for any passenger affected by an overnight cancellation yes, Alaska commits to Complimentary ground transportation to and from hotel for any passenger affected by an overnight cancellation yes, Allegiant commits to Complimentary ground transportation to and from hotel for any passenger affected by an overnight cancellation yes, American commits to Complimentary ground transportation to and from hotel for any passenger affected by an overnight cancellation yes, Delta commits to Complimentary ground transportation to and from hotel for any passenger affected by an overnight cancellation yes, Frontier does not commit to Complimentary ground transportation to and from hotel for any passenger affected by an overnight cancellation no, Hawaiian commits to Complimentary ground transportation to and from hotel for any passenger affected by an overnight cancellation yes, JetBlue commits to Complimentary ground transportation to and from hotel for any passenger affected by an overnight cancellation yes, Southwest commits to Complimentary ground transportation to and from hotel for any passenger affected by an overnight cancellation yes, Spirit commits to Complimentary ground transportation to and from hotel for any passenger affected by an overnight cancellation yes, United commits to Complimentary ground transportation to and from hotel for any passenger affected by an overnight cancellation yes, Alaska commits to Rebook passenger on same airline at no additional cost for significant delays yes, Allegiant commits to Rebook passenger on same airline at no additional cost for significant delays yes, American commits to Rebook passenger on same airline at no additional cost for significant delays yes, Delta commits to Rebook passenger on same airline at no additional cost for significant delays yes, Frontier commits to Rebook passenger on same airline at no additional cost for significant delays yes, Hawaiian commits to Rebook passenger on same airline at no additional cost for significant delays yes, JetBlue commits to Rebook passenger on same airline at no additional cost for significant delays yes, Southwest commits to Rebook passenger on same airline at no additional cost for significant delays yes, Spirit commits to Rebook passenger on same airline at no additional cost for significant delays yes, United commits to Rebook passenger on same airline at no additional cost for significant delays yes, Alaska commits to Rebook on partner airline or another airline with which it has an agreement at no additional cost for significant delays yes, Allegiant does not commit to Rebook on partner airline or another airline with which it has an agreement at no additional cost for significant delays no, American commits to Rebook on partner airline or another airline with which it has an agreement at no additional cost for significant delays yes, Delta commits to Rebook on partner airline or another airline with which it has an agreement at no additional cost for significant delays yes, Frontier does not commit to Rebook on partner airline or another airline with which it has an agreement at no additional cost for significant delays no, Hawaiian does not commit to Rebook on partner airline or another airline with which it has an agreement at no additional cost for significant delays no, JetBlue commits to Rebook on partner airline or another airline with which it has an agreement at no additional cost for significant delays yes, Southwest does not commit to Rebook on partner airline or another airline with which it has an agreement at no additional cost for significant delays no, Spirit does not commit to Rebook on partner airline or another airline with which it has an agreement at no additional cost for significant delays no, United commits to Rebook on partner airline or another airline with which it has an agreement at no additional cost for significant delays yes, Alaska commits to Meal or meal cash/voucher when flight delay results in passenger waiting 3 hours or more yes, Allegiant commits to Meal or meal cash/voucher when flight delay results in passenger waiting 3 hours or more yes, American commits to Meal or meal cash/voucher when flight delay results in passenger waiting 3 hours or more yes, Delta commits to Meal or meal cash/voucher when flight delay results in passenger waiting 3 hours or more yes, Frontier commits to Meal or meal cash/voucher when flight delay results in passenger waiting 3 hours or more yes, Hawaiian commits to Meal or meal cash/voucher when flight delay results in passenger waiting 3 hours or more yes, JetBlue commits to Meal or meal cash/voucher when flight delay results in passenger waiting 3 hours or more yes, Southwest commits to Meal or meal cash/voucher when flight delay results in passenger waiting 3 hours or more yes, Spirit commits to Meal or meal cash/voucher when flight delay results in passenger waiting 3 hours or more yes, United commits to Meal or meal cash/voucher when flight delay results in passenger waiting 3 hours or more yes, Alaska commits to Complimentary hotel accommodations for any passenger affected by an overnight delay yes, Allegiant commits to Complimentary hotel accommodations for any passenger affected by an overnight delay yes, American commits to Complimentary hotel accommodations for any passenger affected by an overnight delay yes, Delta commits to Complimentary hotel accommodations for any passenger affected by an overnight delay yes, Frontier does not commit to Complimentary hotel accommodations for any passenger affected by an overnight delay no, Hawaiian commits to Complimentary hotel accommodations for any passenger affected by an overnight delay yes, JetBlue commits to Complimentary hotel accommodations for any passenger affected by an overnight delay yes, Southwest commits to Complimentary hotel accommodations for any passenger affected by an overnight delay yes, Spirit commits to Complimentary hotel accommodations for any passenger affected by an overnight delay yes, United commits to Complimentary hotel accommodations for any passenger affected by an overnight delay yes, Alaska commits to Complimentary ground transportation to and from hotel for any passenger affected by an overnight delay yes, Allegiant commits to Complimentary ground transportation to and from hotel for any passenger affected by an overnight delay yes, American commits to Complimentary ground transportation to and from hotel for any passenger affected by an overnight delay yes, Delta commits to Complimentary ground transportation to and from hotel for any passenger affected by an overnight delay yes, Frontier does not commit to Complimentary ground transportation to and from hotel for any passenger affected by an overnight delay no, Hawaiian commits to Complimentary ground transportation to and from hotel for any passenger affected by an overnight delay yes, JetBlue commits to Complimentary ground transportation to and from hotel for any passenger affected by an overnight delay yes, Southwest commits to Complimentary ground transportation to and from hotel for any passenger affected by an overnight delay yes, Spirit commits to Complimentary ground transportation to and from hotel for any passenger affected by an overnight delay yes, United commits to Complimentary ground transportation to and from hotel for any passenger affected by an overnight delay yes, alternative text version of the dashboard, please follow this link to our disability webpage, Office of the Assistant Secretary for Research and Technology.