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No, Petco does not allow a return for those fish that you buy from other stores. 601 S Grady Way Ste M, Renton, WA 98057-3229. * Disclaimer: We do not buy, sell or provide service, we only share with you our trusted sources, and experience. PetSmart does allow you to exchange fish. We understand that there are some exceptions. If youve exceeded the 14-day period, you may still get a return, but that will depend from case to case. After 60 days, any unused credit will refund to the original method of payment. It sells a variety of fish like male and female betta, goldfish, platys, angelfish, and many more. We base the cost on your total order amount. But the catch is that the store will only accept it within 14 days of purchase. However, like humans, it is important to remember that pets sometimes have health problems. No company offers refunds on items that are not from their brand. There is no provision for selling your betta fish at Petco even if you bought it from them. Must ship Standard Ground within the 48 contiguous U.S. only. Awesome Local pet and fish store. It does not mean that you cannot return these items if they do not meet up the requirements provided. Original shipping cost will not be refunded unless there was a Sierra error. * Thursday 11am - 7pm. You can contact Cali's Petco support team at (888)788-2254 if you fulfill all the terms. When you add new fish to your aquarium, you always hope they will get along with the other fish that live in it. Returns and credits are subject to the discretion of That Fish Place-That Pet Place. Click the link and write in Sierra Fish & Pets. 11AM-5PM Sun In some cases, they may be able to see signs of illness or disease. They may not be completely healthy at the time you buy them, sometimes they die after they have been purchased. You can only return your sick, dead and unwanted fish and get refunded for that. Since items tend to sell out quickly; we recommend immediately placing an order for replacement items. (2023 Updated). Any name printed on the merchandise credit must match the name on the photo ID presented at the time of redemption. (10 Reasons), Why Is Waffle House So Expensive? Be sure to include all parts, instructions, warranties, etc., that arrived with the product in their original condition. Filling a bag or container with plastic water is the simplest method to return it to PetSmart. Freshwater, saltwater, planted tank or reef tank get all your aquarium products here. Customers must also make the exchange within two weeks of the onset transaction. They will help you ensure that the animal gets taken care of properly with an effective solution, or they will find resources in your area to give the animal a home. When your order has been shipped, you will receive a shipment confirmation email. Just because you get our email/catalogs, doesn't mean you are registered for an account. Sometimes when you buy a pet from PetSmart, things just dont work out. When you order or purchase an air rifle from Sierra by any method, you represent by your actions as a condition of purchase that: An additional cost will be charged for the shipment of all bicycles. Pet Supplies Plus allows refund and exchange for dead fish within 7 to 30 days of purchase, depending on the store policies. The unwell fish should then be placed in the bag; never use water from the tap as it may damage or kill the fish. 1. Shop. View all return instructions. When you buy a pet from PetSmart, you expect it to be healthy and live a full life. Shop all our bird products here. A Sierra Fish & Pets employs approximately 20+ people. Some of the most trusted brands to choose from in the pet supply industry to help optimize your pet's health . (2023 Updated), Does Trader Joes Take EBT? BBB File Opened: 11/12/2009. If you choose not to use our prepaid label, you will be responsible for paying all return shipping costs up front. Registration is optional and is not required for checkout.. Stay up to date on New Arrivals, email exclusives & more. I tried doing it myself(after, WA S. said: So I know I wrote a 5-star review before, but I just HAD to follow up. We have a complete aquarium service team that offers design, installation, and maintenance services for your home or office. Yes, you can. Occasionally, we are able to reorder a product, but closeout items are typically unable to be reordered. Yes, you can return whichever fish you purchased from the Pet Supplies Plus store. If you think your fish may have died or gotten sick because of your water quality, it is a good idea to bring in a sample with the fish you wish to return. Returns without a receipt will receive a non-transferable merchandise credit. We strive to be the very best all around pet store in the Seattle and South King County . NEW STORE HOURS: You must have a receipt for the fish, and you must return it to the same store where you purchased it. Harrisons, Volkman, Kaytee, Zupreem just a few brands we carry. Sierra reserves the right to change or modify policies including our terms of use at any time without prior notice. You should research different breeds of fish to determine which ones can live with each other and which ones are peaceful. PetSmart accepts the return of live fish as long as you have a receipt and are able to return it within 14 days of purchasing it. 5025 Campstool Rd If the fish that you return is alive and healthy, Petco re-sells it. You may exchange your fish for another fish of the same type or a different type. To swap a fish, you must bring the thing below to the store: Remember that the stores policy requires returns to be completed within two weeks after the first purchase. Phillip Adcock is the founder and Managing Director of the research agency Shopping Behaviour Xplained (SBXL), a shopping research organization using psychological consumer insight to explain and help consumers answer their questions about stores and services. If a keycode has already been activated on your order, the keycode box will state "promo entered". Its worth remembering to bring along your PetSmart receipt when returning a fish to either replace or exchange it if an issue is discovered with its water, as theyll need to check it before using it again. Is It Possible To Bring Back A Used Fish Tank? As soon as you arrive back at PetSmart with your sick fish, they will, of course, acknowledge your unhappiness and proceed in accommodating you by giving you the choice to get a refund or trade it in for a new one. Cat And the prices you got to be kitten me!! Take your Pet Supplies Plus fish to their store in a plastic bag or container filled with fish tank water. Returns without a receipt will receive a non-transferable merchandise credit. Developed with By Tripster Developers . If the gills are not moving, the fish is no longer moving and might be dead. C.O.D. To return the fish to Petsmart, you need to make sure all safety measures are taken. They have detailed information on their website that tells you everything you need to know about these three fish breeds. All returns must be in the original manufacturer box. Yes, Petsmart accepts returns for all kinds of fish that it sells. The return item must be received by Sierra within 10 days or a charge will incur for any amount of the credit applied to a new order. You may request an exchange or refund for your dead fish from any store franchised by Pet Supplies Plus. If you are a repeat customer they also give discounts:). My favorite part of this particular shop is that they have feeder ghost shrimp for a great price. They only allow returns for those fish purchased from them. You will need to check to see if your fish is breathing. When you bring a fish home from a pet store, you dont bring it with an intention to return. It would be wise to try to decrease the amount of time the fish spends in the fish tank by returning it directly to PetSmart. If you are ready to provide your pets with the very best in pet care, then Sierra Fish & Pets is your one stop shop for ALL your pets needs. Is It Possible To Bring Back PetSmart A Sick Fish? Sierra Fish & Pets was originally opened under a different name at the time, Fish Gallery & Pets. Both fresh and Saltwater. Returns and credits are subject to the discretion of That Fish Place-That Pet Place. We strive at this location to be the very best all around pet store in the Seattle metro area. Next, PetSmart will send an email directly in your inbox asking you to confirm receipt of the refund that theyve already set into motion. With only a few conditions here and there, I must say Petcos return policy is not that bad or difficult to follow. Saturday 11am - 7pm. Keep them heated correctly with heat pads, and temperature/humidity gauges. Email this Business. During this time, you can exchange the fish or request a refund for the value of the fish. Required fields are marked *. Always read the manufacturer's warranty included with the product when you unpack it and keep invoices as proof of purchase. Get the cat items you need to keep you feline happy. This will allow you to treat the water and correct these issues before you buy more fish and add them to the tank. To bring a dead fish back to PetSmart, put the fishs body in a safe box first. The item and original display package must both be in new condition. PetSmart does not require you to bring in a water sample from your tank in order to process and return it. Policy. If the fish is dead, you can exchange it for a live fish. Finding Out What They Are Selling At Their Stores! Treat your small parrot with a new bird toy, playpen, or snuggle sack. Small Animals and Fury friends for any and all level of care. If the fish is alive and healthy, Petsmart sells the returned fish to other potential customers. Sierra Fish & Pets was originally opened in 1972 under the previous name . Bringing a fish home can be a fun and exciting time, but if something goes wrong and the fish doesnt work out, you might be worried about returning it. However, some stores may not accept dead fish in certain locations. A $8.99 ($12.99 AK/HI) shipping fee will apply to returns for refund. When returns are over a certain size and beyond a particular weight, the retailer will require a specialized shipping method to be returned by the customer. Ellisha has been a freelance writer for over 15 years. For security reasons, we keep a separate database to store web registrations. Does Petsmart Sell Ferrets? This warranty also covers the fish if it is sick or if you just decide it is not the right addition to your aquarium. If your merchandise arrives damaged, please contact a Customer Service Representative to report the damage. And when it comes to fish, Im very particular about the store brand. Keep on reading to find out! Find something for your pocket pet to chew on like toys, treats, and sticks. If you are not completely satisfied, please contact a Customer Service Representative. 11AM-7PM Sat ALL RIGHTS RESERVED. Sierra Fish & Pets - Sierra's Pets Dog Treat your four legged friend with the latest toys, chews, treats, pet beds, mats and kennels. If your fish starts to show signs of being sick or doesnt act right, you can return it to PetSmart. Not eligible for special shipping offers. Please call 1-888-THAT-PET for assistance. If a discount is applied to an item you will see Discount Details near the item. Absent such an opt-out, we may share your information as described in the "Privacy Policy" above. PetSmart wants to keep their customers happy, and they offer a return policy that makes it possible for you to return your fish to the store for any reason within 14 days. Sierra Fish & Pets 601 S Grady Way Renton WA 98057 (425) 226-3215 Claim this business (425) 226-3215 Website More Directions Advertisement Sierra Fish and Pets is more than pet food and supplies. If you do not want to exchange your fish for a different fish, you can ask for a refund or even a store credit. Specialties: Sierra Fish & Pets was originally opened in 1972 under the previous name of Fish Gallery and Pets. Save my name, email, and website in this browser for the next time I comment. This box shows you an itemized display of the discounts applied to each item and the price breakdown. Due to varying international restrictions, Sierra cannot ship food i.e. Family owned full-line pet supply store servicing Renton and surrounding areas since 1972. We can also provide aquarium relocation, breakdown or vacation services for your existing aquarium. We recommend that you place your order immediately. What Is The Fish Return Policy at Petsmart? In the event an item you receive does not meet your needs or expectations, you may return it providing: For online purchases: You must attain "Return Authorization Number" from a Customer Service Representative (1-888-THAT-PET) before sending any merchandise. Is It Possible To Bring Back PetSmart A Sick Fish? They may even be able to print off a copy of the receipt. Only one (1) keycode can be applied to an order. Shop. (10 Reasons), Why Is Dragon Fruit So Expensive? Looking to enhance you aquarium?? The staff will consult with you if your returns meet the criteria to be accepted. Sierra Fish & Pets Profile and History . A return policy indicates rules and conditions about if, when, and for how long your customers can return a purchase and receive reimbursement. You assume all risks associated with ownership and use of the knife, and will not hold Sierra responsible or liable for any injury resulting from ownership, use, misuse, or defect. Sunday 11am - 5pm. Products with the bullet point made for major retailer are purchased from famous name brands and catalogs as overstocks or seconds. Check with your nearest store via the contact details for confirmation. Knowing what caused the fishs death will allow you to monitor your other fish for signs of similar illnesses and help you determine the best way to prevent the problem from spreading to your other fish. However, not all pet stores offer a return policy. Fuel (for lanterns, lighters, stoves, etc.) (425) 226-3215. Train them with harnesses, head collars, and muzzles. This is my favorite pet shop in wa state. We cannot ship products made of certain materials outside the U.S. Additionally, some states restrict the sale of exotic leathers. For this information, you may have to find out from your nearest Petco store locally. The item must be received by Sierra within 10 days or a charge will incur for any amount of the credit applied to a new order. The same as the above cases, if you return a dead fish to PetSmart within two weeks after the purchase date, it will be swapped for credit toward your next fish. Click on the "Unsubscribe" link at the bottom of any Sierra email you have received. Directions. We can only refund standard Ground UPS, 4th Class US Mail or FedEx Ground postage on defective or damaged merchandise. Yes, Petco only allows returns for sick fish if youre returning in the next 30 days. 3. With a return policy on all its items like pet food, merchandise and other pet stuff, Pet Supplies Plus also allows return on its sale of live fish. You will not use any air rifle purchased from STP for an unlawful purpose. Adopt and shop all your cat foods plus toys and treats. Shop. I, E R. said: This place did an amazing job trimming up our Mutt-Mix-Fantastic to bring. If you are interested in meeting a specific dog, please contact us in advance to find out if. Due to the weight and size, an additional shipping charge may apply. PetSmart requires that you have a copy of your receipt in order to return any fish for a refund, exchange, or credit. For beginner to expert all the aquascaping rocks and woods plus all the tools, additives and CO2 supplies to go with them. to grow your business. Pet Supplies Plus has everything that a pet parent will ever need! We recommend postal insurance on return merchandise. Hop to Sierra for all the supplies to keep your critters healthy and happy. Most people buy a fish with big plans for it. This allows you to have plenty of time to take your pet home, see if it adjusts to its new life, and decide if its the best pet for you. We will process your return or exchange after it arrives. During this time, it could be spreading its illness to other fish in your tank. Hi!I am Pierre, a fish lover and your comrade in all things aquarium-related.I have been in love with aquariums and fishes ever since I was a kid.I grew up watching my parents fawning over our modest 5-gallon tank aquarium. Required fields are marked *. 601 S Grady Way, Suite M, Renton, WA 98057. www.sierrafishandpets.com. This credit is redeemable online or in store at any Sierra location. We now continue operating our original flagship location,located in Renton WA just south of Seattle, which is a 7200 sq ft full line pet store that specializes in all around pet care. We strive at this location to be the very best all around pet store in the Seattle metro area. All of our made for a major retailer/brand items offer significant savings off their original retail price. Orders placed within the last 40 days are eligible for Instant Store Credit (Exchanges and Returns FAQs*). Learn about the Returns & Exchanges policy at That Fish Place - That Pet Place and thatpetplace.com. The company allows a 7 to 30 days return and refund policy, depending on which area the store is located. You can avail a refund for the loss of your new fish with relevant pictures, but no, you cannot send the dead specimen back to Petco if youve purchased the Live Fish & Invertebrates online. You understand and agree that Sierra does not offer any guarantee of performance or expectation, and that the knife by its very nature may be dangerous and potentially lethal. Don't forget litter box and cat litter. Please refer to the guarantee policies posted on the Livestock FAQs page for more information. (2023 Updated), Why Is Chilean Sea Bass So Expensive? Dog Adoption Events and Low Cost Vaccines at Sierra Fish on weekends Check upcoming. These are Petsmart, Petco and Pet Supplies Plus. If you have already received communications from us, it will expedite the opt-out process if you are prepared to provide us with the exact name and addresses under which you have been receiving communications from us. Once authorization has been given, package the product in a separate box with crumpled paper or foam for protection. Original condition means the item is not washed, worn (aside from trying it on), damaged or altered and returned with all hangtags and original packaging where possible. Have a good and lengthy life with your pet! PetSmart can test your water to find out what kind of problems you may have. Sierra Fish & Pets was originally opened in 1972 under the previous name of Fish Gallery and Pets. Bring the world of aquariums to your home with our selection of aquariums supplies and fish tanks. Before you buy a fish from PetSmart, make sure you are familiar with the fish return policy and process. Using this shipping method, we have calculated that you will pay less dollar-for-dollar in shipping per order. Roxy, our 1 year old, Welcome to Zoom Room Dog Training in Bellevue, providing exceptional dog training, WA S. said: So I know I wrote a 5-star review before, but I just HAD to follow up. Must ship via truck within the 48 contiguous U.S. only. In my experience, buying a pet at a random store without any return policy is not the smartest thing to do. (2023 Updated), Does Sam's Club Have Curbside Pickup? It will also give them a chance to look at it and decide what caused its death. All of Sierra boats are cosmetic 2nds and may come with minor blemishes, not unlike those that are the result of one or more outings. If an "almost gone" label appears next to an item, the sell-out risk is very high. At Sierra Fish & Pets we also carry a wide variety of pet supplies to satisfy all your pet need. (10 Reasons), Does Starbucks Take Apple Pay? Even if you have a fish that is completely healthy, you can still return it to a PetSmart store. If you dont have a container, you can use a plastic bag. If you used PayPal and PayPal Credit to make the original purchase, learn more about how to receive refunds through these third-party payment options. Requests for item exchange using the traditional method will be subject to availability. Online exchange and replacement orders receive discounted $2.95 return shipping and $2.95 shipping on the next order using the Instant Store Credit. Our product webpages state any applicable restrictions on the shipping of that product. If the item is received and meets our return policy timeframe and condition guidelines, the refund will reconcile to the original method of payment. Small pets like Gerbils, Rodents,and varieties. This proves to the store that the fish did die. We do not profit from shipping charges or inflate the prices of our merchandise to cover the cost of shipping because we prefer a more straightforward approach keeping both product costs and shipping costs as low as possible. Hop to Sierra for all the supplies to keep your critters healthy and happy. The sale of air rifles is restricted by some federal, state and local laws. Keycodes can only be used during the timeframe specified in the email. Look closely at its gills to see if they are moving in and out. We hope that you are satisfied with merchandise purchased from That Fish Place-That Pet Place. Small Animals and Fury friends for any and all level of care. At first we started as one single store and eventually expanded into a total of 4 full-line pet stores through out the Seattle Metro area.In 1995 we acquired our fish-only saltwater specialty store called Blue Sierra Exotics that specialized in Saltwater and Freshwater Aquariums. We have all the foods, supplies, and habitats you would possibly need to care for your Dog, Cat, Aquarium, Reptile, Bird, or Small Animal. (10 Reasons), Why Is Taco Bell So Expensive? For any refund, ropes must be returned in original coil, have original hangtags and plastic wrapper. You will need to improve the quality of your water and make sure it is ideal for the fish you want before you can buy new fish and add them to the tank. Clear . Sierra Fish & Pets. Yes, Petsmart allows a return of sick fish within the time frame of 14 days after your purchase. Hope you can find this article on Petsmart return policy fish helpful. Sierra Fish & Pets was originally opened in 1972 under the previous name . It is usually found at the bottom of our emails under the disclaimer. Petsmart sells a wide range of fish, including goldfish, betta, minnow, tetra and shark, among others. Your email address will not be published. as the full amount of these methods of shipping cannot be refunded. Which Item Should You Bring With When Swapping A Fish? However, it is not guaranteed that all stores will accept the return. Bikes, bike accessories, boats, car racks, clearance, gift cards and sporting optics are typically excluded from all offers. Pleasing customers and pampering pets since 1972. To learn about how we use and handle your information, please see our Privacy Notice posted on our website. They also make the return easier by initiating a refund or exchange, according to your preference. To ensure your satisfaction, please remove all packaging material immediately upon arrival, and inspect for damage prior to signing acceptance form from carrier. Want to know how to return an ill or dead fish to PetSmart, as in PetSmart return policy fish?