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UPDATE: In November 2015, a group of 200 women across the US joined a class-action lawsuit against WEN, claiming it caused severe, perhaps irreversible damage to their hair. While beauty suits are nothing new with a class action suit brought against Los Angeles hair stylist Chaz Dean's brand Wen in 2016 among past cases, John Gardella, a shareholder at CMBG3 Law . I spend way less time washing my hair with Wen, and dont need a million other products to compensate for my hair feeling dry and tangled. More than 200 people in 40 different states have filed a class-action lawsuit against Wen Hair Care and infomercial giant Guthy-Renker, alleging the product has ingredients that cause hair loss. That is the last I will say on this subject. Maybe you have a friend who swears by it, or you've even given it a try yourself. I used to wash my hair once a week because it was such a time consuming thing. Here is how to join the class action and get your check. Change), You are commenting using your Twitter account. And Wen-related hair loss complaints on consumer websites date back at least five years. Use of this site constitutes acceptance of our User Agreement and Privacy Policy and Cookie Statement and Your California Privacy Rights. ConsumerAffairs is not a government agency. -- Deanie, I have no doubt that you were really worried about this news story -- and these days some news people just don't bother to double check their facts -- but I don't think you should worry about it since I haven't been able to find confirmation on the internet. What the circulating rumors lack, however, is a cited culprit in the form of an ingredient or other factor differentiating WEN brand hair care products from others that could causeusers of that line of hair care products (and only that line of hair care products) to lose significant amounts of their hair. All Rights Reserved. I've been using Wen for 5-6 years now, and I love my Wen. Unsubscribe easily. End of sentence. (LogOut/ Others went on social media with their complaints: From what we understand about the product and how it causes hair loss is it contains virtually no cleanser, attorney Amy Davis told CBS Los Angeles when the initial lawsuit was filed. They found a 'few' that already hated Guthy Renker. I even tried using olive oil and mayonnaise to see if I could stop the tangling! She said she first used the WEN Cleansing Conditioner in October 2014, and said some of her hair still hasn't grown back. Restore your hair in one step with the original cleansing conditioner. Mike George is shameless dont buy from QVC. Dont risk it on hopes you will be one of the few it doesnt destroy their hair. 05:26 PM Get sneak previews of special offers & upcoming events delivered to your inbox. And I am honestly doing my very best to say this in the kindest way. Sweet almond mint is a universal cleanser that adds sheen, moisture, and manageability to hair, and can also be used as a shampoo, detangler, leave-in conditioner, or shaving cream. I used it up and purchased a second bottle but switched scents and bought Summer tropical. QVC's Privacy Statement does not apply to these third-party web sites. I used WEN for 3-4 years and recently quit because my hair started falling out. My hair is soft, shiny, my scalp isn't dry (most products dried my hair and scalp). My eczema was exacerbated. Stacey posted the first update alluding to the rapid changes taking place over at QVC on Thursday, July 16 on Instagram. I have never felt so stressed in my entire life! Wen settled a multi million dollar class action lawsuit. More than 200 women from 40 states are involved in the class-action lawsuit, which has been filed in California Federal Court against Wen by Chaz Dean and infomercial powerhouse Guthy-Renker. I've just spent the past hour googling this Wen lawsuit issue and neither the plaintiffsnor theirattorney have any clear, solid accusations regarding specific ingredients. I am in tears. It clogged my scalp to the point of my hair falling out & according to my internist gave me a cyst that finally stopped filling once i discontinued using WEN. qvc wen lawsuit. As with any popular consumer product, similar complaintsabout WEN hair care products are rife on the Internet. Unsubscribe easily. Oddly enough, I originally tried the Sephora version because the kit was such a good deal and really liked it. If you look at most of his products, they definitely focus on volumizing, lifting hair, poofing up hair, "thickening" hair. I don't need to be sensitive to people who just want to come here and be obnoxious and further their own agenda. She told me that with fine, thin hair it could lead to my hair becoming thinner since my hair wouldn't be able to take the "weight" of the product. 09:53 PM FAQ. Matrix Courtesy of Matrix Matrix. As with any popular consumer product, similar complaints about WEN hair care products are rife on the Internet. I saw his presentation not that long ago where he said that no women ever complained of too much volume or wanted flatter hair. Nick has his followers and should focus on promoting his own product rather than trying to undermine a particular line. According to the article, theyre going to settle, so you probably wont hear much about the specifics. "I did lose about a third of my hair, which is dramatic," she explained. Similar-but-smaller suits were filed in 2014 and last April, per our quick Googling of the matter. So here's my take away from all of this Just don't respond to these threads. Honestly? What do you think of this lawsuit? Different levels of hardness/softness in water can make the process easier/harderyou just have to know your water and maybe use a shower filter. Snopes.com is fairly well known and so I have shared some of their information in post #2 (they can't find any specific allegations either). I like normal hair- not flat but not big and bushy. Do not use it. "I did lose about a third of my hair, which is dramatic," she explained. She told me that not a single Wen product was being pulled from production. Remember Carol's daughter sold shampoos and conditioners before she started selling her co wash/cleansing conditioner. Some of them claim bald spots appeared after using Dean's Cleansing Conditioner. October 20, 2021. In July the FDA launched an investigation into the cleansing conditioner after getting 127 separate consumer complaints, which was the largest number of reports ever associated with a cosmetic hair cleansing product, according to the FDAs report. Despite the settlement, Wen says it did no wrong. We do not know if the company has other safety data, and we do not have the legal authority to require a cosmetics firm to provide product safety information.. If one was having issues, they should just have stopped using it. Anyone can start a lawsuit. You only win it if you can prove your accusations. I cut off my credit card immediately, and they still tried to collect more money from me, even though they hadn't sent any more products after that. She didn't go into much detail, sharing a photograph depicting four bottles of ros with a tongue-in-cheek caption instead. No judgements. https://community.qvc.com/t5/Deleted-Posts/Re-Wen-lawsuit-is-this-where-we-want-to-focus-our-attention/m-p/2384808#U2384808. Weihnachten ist. I couldn't believe it. $36.00 $72.00 Spring Fresh Floral Styling Creme $17.50 $35.00 Spring Pink Tulip Cleansing Conditioner $72.00 Winter White Citrus Cleansing Conditioner $20.00 $40.00 Summer Tropical Paradise Styling Creme $17.50 $35.00 Spring Orange Blossom Texturizing Treatment Spray $20.00 $40.00 Spring Fresh Floral Nourishing Mousse $21.00 $42.00 Its like using lotion to wash your hair. I used this product several years ago and it left my hair a sticky fuzzy mess. P.J. Unlike some other vendors, Chaz isn't critiquing specific brands Like saying that tea is great, but that S**ka -- I'm just choosing something at random here -- makes bad coffee. I have a few thoughts that I'd like to share 1) If you are that concerned about whatever news info you have been reading about Wen, then you should probably just stop using Wen. This company went out of business several years ago due to complaints that their products caused or contributed to hair loss. It indicates, "Click to perform a search". 2023 Cond Nast. Either way, chances are you've heard of Wen, the cleansing conditioner developed by celebrity hairstylist Chaz Dean. I think we all had that "ah ha" moment, the ones that truly enjoy Wen. But did I trash it everywhere and file a lawsuit? I mean come onLook at his hair, its a greasy mess, when he isnt shaving it off. What the circulating rumors lack, however, is a cited culprit in the form of an ingredient or other factor differentiating WEN brand hair care products from others that could cause users of that line of hair care products (and only that line of hair care products) to lose significant amounts of their hair. I use one account for the shopping channels and other non-business things, and you cant believe A) the amount of spamahempromotions I get and B) the sheer volume of emails from all the online ordering I do, some of which ends up in my inbox and most of which ends up in Junk. When you call to cancel, it's so frustrating because it's very difficult to cancel. I don't know if it's coming back.". Not every Wenner likes every Wen product: the Wen Lavender Cleansing Conditioner and my hair will never be good buddies. But then a friend suggested WEN and it is great. Those so-called volumizing products contain so much alcohol they probably made your hair feel dry and brittle. 20% off the QVC Price thru 3/31. -- But I don't think Wenners have any problem with other Wenners sharing which Wen products work for them, and which Wen products some Wenners think might smell like say possibly, bug spray (e.g. I wanted to try the products with their "trial offers." It was supposed to be $9.95 for the hair portion and $9.95 for the makeup portion. According to Snopes, in which we place probably irrational levels of trust: "no substantive evidence has yet been produced demonstrating that the Wen line of hair products is any more damaging than other similar products. (It's unclear exactly how they were resolved.) Thee burden on PROOF is on them and even so, there clearly is a disclaimer on the bottles, just like on most other products. Just use products that you feel comfortable with. -- They're sure to be resurrectedby those who dislike Chaz andWen, but then we'll be clear about who those folks are. Attorney Amy Davis explained the plaintiffs' complaints via a statement to CBS Los Angeles when the initial suit was filed last year, "From what we understand about the product and how it causes hair loss is it contains virtually no cleanser. The WEN hair care products have run into a ton of trouble. I don't have any buildup at all. The lawsuit that was filed against Wen haircare products creator Chaz Dean and marketer Guthy-Renker back in July is every beauty lovers' worst nightmare. There is room for both on the market so Nick should just focus on his products and what they can offer. I want to live my life and enjoy my Wen without listening to the hystrionics of a group of people who just want to agitate others. I loved it for yrs. I DID buy and have gobs of the different hair products sold on QVC called Ojon. The settlement stated purchases made by any customers would be sent notification from the seller which in my case would be QVC. So,if anybody can help me here it will be Greatly Appreciated! Over the course of several months my hair improved and it now is fine. We require contact information to ensure our reviewers are real. Friedman stopped using the product, "but the hair loss continued for approximately three more weeks. Viewing 15 posts - 1 through 15 (of 17 total). 1995 - 2023 by Snopes Media Group Inc. You only win it if you can prove your accusations . 3) The plaintiffs can't pinpoint the alleged problem, so it's really unlikely that a better answer is going to be found in this forum. - edited region 1 rhythmic gymnastics See the Hair Loss Photos Behind the Wen Haircare LawsuitSettlement. Is there proof positive that specific ingredients, unique to Wen, are causing hair issues? I for one am glad QVC is keeping Wen. Actually, there already IS a warning label on it. I know Nick makes some sulfate free products so there is no personal diss there at all. It is cheaper to settle than to go to trial to try to fight it. I think you actually visit Chaz's salon. This has since soured me on subscribing to any beauty box services. 2. Clearly on the bottle but people will still sue, even if instructionsand side effects are made clear. There are two tiers of those eligible for greenbacks: Some will get $25 and others who alleged severe damage to their hair and scalps are entitled to up to $20,000. Get the latest happenings on it, right here. I saw a segment on The Today Show this morning! Apparently the judge did OK it, because QVC customers who bought Wen from the home shopping network have received emails about the multi-million dollar settlement. This settlement will provide cash compensation to those who suffered. 3 different formulas made :1 for international buyers, 1 for infomercials, & 1 for QVC. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); You should get it, QVC cares only about one thing, PROFITS not their customers and certainly not their employees who were recently replaced by Polish nationals working at half their wages Is this a surprise to anyone. The baking soda clarifying part was not something I wanted to doand Wen came on! 2 stars. It worked great in this dry San Diego dry environment but everyday more hair in my hairbrush! When I say this things leaves my hair moisturized and refreshed. WEN Hair Care, a product line owned by celebrity hairstylist Chaz Dean, is currently tied up in a lawsuit over multiple women claiming that the product line has led to hair loss, according to a. http://www.qvc.com/A-D-WEN-by-Chaz-Dean-Set-of-5-CleansingCond-Kit-Auto-Delivery.product.A291562.html?sc=A291562-24HR&cm_sp=VIEWPOSITION-_-1-_-A291562&catentryImage=http://images.qvc.com/is/image/a/62/a291562.001?$uslarge$. They NEVER worked for me before. -- So what is the purpose of a bunch of threads about it in the Wen forum? 1995-2023 QVC, Inc. All rights reserved. Not surprised to hear about that folicle clogging business. Yes, Im saying this to salon shampoos as well. Never using again. While WEN doesn't make big, billowy suds like shampoo, when used properly it does "froth"---kind of a very low-level lather. There are no traces of me having made a Wen purchase from QVC on my account!! Literally everything else that is a Standard shampoo destroys my haircompletely breaks down the moisture balance, then I spend 10 minutes ripping through the tangles with heavy hair masks. I am surprised that with this information out in the media that QVC has not made a public statement. WEN appeals to a much broader market- young and old alike and those with thick, thin and fine hair. I prefer to pick and choose my own products as I need them, thank you very much. Robinson purchased the Wen cleansing conditioner from QVC and paid more than $100 for the hair-care package. But my scalp is cleaner with WEN than it ever was with shampoo and conditioner. D'Annunzio. QVC insights Based on 1,544 survey responses What people like Ability to meet personal goals Areas for improvement Sense of belonging Trust in colleagues Support from manager 1.0 Job Work/Life Balance Compensation/Benefits Job Security/Advancement Management Job Culture Work load not hard, but management is not good. A link has directed you to this review. Tuesday, March 7, 2023 from 1 . Wen by Chaz Dean is safe and we continue to provide our hundreds of thousands of customers with the Wen by Chaz Dean products that they know and love. the company said in a statement. I think his salon caters more towards the older ladies with finer, thinning hair. Sign up to receive our free weekly newsletter. I have never used WEN products, but my nieces have and like it. Lisa Price use to wear her hair straight until the move toward natural hair became more popular. Of course not. BE CAREFUL. We'll wait and see what happens with the lawsuit before we make any kind of judgment either way. I have no problems with WEN products; they worked really well for me for years; so Im not doing anything with it. They're lovely. Dallas attorney Amy Davis is representing the plaintiffs. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Create a free website or blog at WordPress.com. 07:56 PM Its done wonders for my hair. *You're signing up to receive QVC promotional email. Maybe you can check your email for your old QVC order confirmation too :ok: You could check your payment source too, such as a credit card or check. This is a standard business decision. 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In my personal opinion, I think it's best to just not comment on these threads and just let them die. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. They actually don't really appeal to the same market honestly. "They feel like people are looking at them, wondering what's caused their hair loss," she said. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Stores do not notify people of class action suits or settlements. Most of the February 2015 tweets and posts were circulated by hair salons or other hairstyling pages, and most linked back to the August 2014 announcement of a class action lawsuit filed in July 2014. It's true lawsuits have been over hair loss supposedly caused by WEN brand hair care products, but no substantive evidence has yet been produced demonstrating that the WEN line of hair products is any more damaging than other similar products. http://www.ewg.org/enviroblog/2015/12/wen-hair-care-products-linked-hair-loss. ITA. Sign Up to Join WEN Class Action Lawsuit Settlement Everyone who bought WEN or suffered hair loss has until April 28, 2017 to file a claim for $25 cash or up to $20,000 in compensation for hair loss.