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We are aware of the issues being raised by supporters regarding these changes. endobj No need to worry, by clicking here you will be redirected to our new site where you can read our latest News and Announcements, check your account and sign up to the 2020-2022 England Supporters Tra Travel Club members attending the Spain v England match on Monday 15 October 2018 can now download our Travel Guide by clicking the link below. Update Tuesday 12 May:UEFA has confirmed that lead applicants who wish to cancel their own tickets, but keep their guests are unable to do so. 4 0 obj <> For more information on the changes please follow the link in your email or alternatively you can read them in full here. Who can I contact if I have a question regarding the ticket application process? 1193 0 obj <>/Filter/FlateDecode/ID[<02BFBFD17E7F2E4BB76577AC9C110F84><90C7D712F99020438A31676F80B7F327>]/Index[1176 25]/Info 1175 0 R/Length 92/Prev 301170/Root 1177 0 R/Size 1201/Type/XRef/W[1 3 1]>>stream Please do not contact the above telephone number as store.uefa.com does not handle ticketing enquiries. @e:F8cBZkI6I/Zt)2@PWL$?bu&HEKUtF'8!Og|Y&r=c )W_3vW6uY&}5|xY2f,ak# |s`Fb3}u,s>RQ-@ty If youre the lead applicant, youll need to login with the same details you used in December to submit your application. Your email address. Europe's football website, UEFA.com, is the official site of UEFA, the Union of European Football Associations, and the governing body of football in Europe. I moved home in October last year. New 2020-2022 members will not have priority access over those who were already members when the original application window opened in December 2019. This is a read only version of the page. endobj It will help us answer you. Q. You have stumbled across our old website! Enables clubs and referees to administer their day to day activities, From today, members have the opportunity to return their EURO 2020 tickets if they're no longer able to attend. UEFA have outlined that the cancellation needs to be done by lead members, i.e. JtJdJnt If you're a lead applicant and are wishing to cancel your ticket but your guests wish to keep theirs, the advice we have for now is to wait until the schedule is confirmed before making a decision on cancellation as UEFA may have a further update. hbbd```b``6A$S!X=L:HrL`RL>:fg3$c8El#N? . Were waiting for further information from UEFA regarding any returned tickets; if were able to keep any returned tickets, we cannot advise at this moment in time how many tickets will be returned and what categories will be available. Download the official UEFA mobile tickets app now. Q. It is now possible to change the names of Ticket Holders on all purchased tickets. Can I transfer two to my mates phone or only 1 to another person? Will I be refunded the transaction fees? x][s~OUS#MvLvl>dm=#I/q!HF2S$^FzxWlWN6a~|=WIIRH,-D|H/_$/w~.u?A6hRpfkJzI'I^Tj7o?7I|uL\oT;9O< | =l{M$q"1>f#4F##|^UK^'jyL&:@xR@=06@tF'z531Y&_S&MrBs Upon entering the ticketing platform, you were able to edit your personal details by clicking on the Edit my personal details button. We will work with our partners at UEFA to provide further clarity on the revised terms and conditions and update members shortly. Mine is currently set to my company's email from application to get tickets for the Nations League in Porto. xJ1Lf'MRhwM Ji*?f'Y dr<=I:9{@1;Rf+pt5#9[$FhJxiYu(Y}MCiFQL:'ebI!>?Qs(Vm# WMYA>!\sV>==Zi5"ws3W{U5^H&sFdBSLTi1q t by UEFA to the email address provided by the Applicant during the purchase process on the Ticket . UEFA have announced changes to their ticketing terms and conditions, refund policy and the privacy notification regarding the UEFA Euro 2020 tournament. 2 0 obj I cant find a way of changing my address on UEFAs website which has my old address (as evidenced by recent email communication from them). There is much speculation surrounding the ticketing sites appearance of a function to change the Main Applicant and there is still plenty of fan pressure for the function to be activated, so uncertainty remains as to whether the function will exist in the future. All ticket buyers returning their tickets will receive a full refund from UEFA by the end of February 2021. JFIF ` ` ZExif MM * J Q Q Q C Firstly, make sure that the email address on the 'Personal Details' page of this FA website is the correct one which you wish to use. The ticket return window is now open and will close at 1pm (UK time) on 26 January 2021. The registration code will be sent to the email address associated with your Apple account. Does anyone know how you can change this? ]RdDi$";r^@hf!cJ$QR_+1R3BKYVo8y`~s3P{?JZ6V06h FpJ@ja]H@6E^o(r|nRZ\w'?> UO(AcYZ#e5m EsY ^nb9`AXS /YbBY"PK:y!dnq!tc Xt+Pe*A Transferring tickets via UEFA app KilwinningBlue May 15, 2022 KilwinningBlue Well-Known Member May 15, 2022 #1 I have our 4 tickets. Clearly my address registered with UEFA will not match the billing address on my registered credit card (obviously my bank has my new address), hence payment may be refused. It is not possible to update the email address of your FIFA ticketing account after it has been created. UEFA works to promote, protect and develop European football . Always Active. Please be aware that if you have forgotten your Username or Password we will be unable to assist you on this matter. Can I join the 2018-2020 Travel Club membership in order to be eligible for returned tickets. Your FIFA ticketing account includes important information related to your ticket application(s). You may wish to speak to them directly to enquire about a refund of transaction fees. No. Now that the lottery for phase 2 is complete and notifications have been sent, undoubtedly many of you are trying to change the names of the Ticket Holders, or even the Main Applicant on your ticket applications. You will be asked for the email address of your son and then the ticket will be sent to his phone. If you're not sure how to use the app then come back on this thread and . Please click on the relevant competition in the list below, so that you can access the corresponding contact form. It is against membership rules to transfer England match tickets to other members or non-members. QUICK LINKS. endobj The England Supporters Travel Club does have my new address. % Following their previous update in April, UEFA has contacted ticket buyers today with information on the ticket refund process for next summer's tournament and instructions on how to return your EURO 2020 tickets, should you wish to do so.. From today, ticket holders will have the opportunity to return their tickets either in full or partially and receive a refund of the full ticket price. For U.S. FULL-TIME offers you an easy way to manage your football leagues online. Were waiting for further information from UEFA with regards to what happens to the returned tickets, however to manage expectations, we cannot guarantee that you will have access to the same tickets you were allocated in December. All rights reserved. endobj I've sent my application for tickets in today and need to change this address as I might not be working for that company next year. Further information will be published later in the year regarding application windows for returned tickets. >u? hb```%,@(qQ 3&0T+hfp`bMdZ`` !Yiu000*=htGE@B( f@xB Another member ordered my tickets, but I can no longer attend how do I obtain a refund? 'yZ*=T7p{G'KG&4;T VG.{zj,4wZbTtVOS1 w`8%bZJ3>P_/;|qwt%]xm}h +>m8r_2>yA Click on the different category headings to find out more and change our default settings. However, blocking some types of cookies may impact your experience of the site and the services we are able to offer. endobj 4 0 obj %%EOF The registration period for the Spain v England match which takes place on Monday 15 October closed at 3pm on Wednesday 15 August. endobj I can't find a way of changing my address on UEFA's website which has my old address (as evidenced by recent email communication from them). the original tickets buyers, and the cancellation will reflect the entire file. Your FIFA ticketing account includes important information related to your ticket application(s). Only lead applicants will receive a copy of UEFA's email. However, consistent with earlier communication and despite the ticketing site having a button to RESET MAIN APPLICANT - the Main Applicant still CAN NOT be changed. The travel guide includes useful information on the host city, stadium regulations, ticket collection poi Due to the short time-frame before the game, we have conducted a ballot based on our guaranteed allocation of 3000 tickets. If you have forgotten your password or need to amend it, please follow the steps below: How can I edit some of the personal information in my FIFA ticketing account? Purchase Price . Tomorrow morning, UEFA will release a limited number of additional tickets for Sunday's #WEURO2022 final. For now, heres a step-by-step guide to changing the names of Ticket Holders for your World Cup tickets, Begin by going to the FIFA ticketing website and login to your account. FULL-TIME offers you an easy way to manage your football leagues online. Last name. UEFA organises some of the most famous . Some members have reported that they only have the option to keep all tickets or cancel all tickets. The Football Association announced the news in an official press release this morning with the ambitious plans promising to take both the tournament and the game in . The demand for tickets at Wembley is set to go through the roof with England competing in their first major final since 1966 %PDF-1.7 On the next page, click on 'My account e.g. address' half way down on the right. by UEFA to the email address provided by the Applicant when registering on the Ticket Portal and as notified by updating the Applicant's Request status on the Ticket Portal. Enables clubs and referees to administer their day to day activities, UEFA announce changes to their ticketing terms and conditions, a new ticket return window and more. If you're part of a group and wish to cancel your ticket(s) only, please speak to the lead applicant to arrange this. Refunds can only be made back onto the original payment card. endobj Essential Cookies. Mobile ticket top tips! There will then be a second return phase once the full match schedule for next summer has been confirmed. These allow your preferences or actions across UEFA Platforms to be remembered. Portal. Should your question still be unanswered please use the. Please be aware that tickets purchased within the England Supporters Travel Club are strictly non-transferable in line with the Terms and Conditions of the membership. Q. I was in the second ballot conducted by the Travel Club in February, will I be allocated the tickets other members return? 3 0 obj Enter information for the new ticket holder and save.. All done!! We recommend members wait for the full tournament schedule to be released and for further information to be published by UEFA later in the year. address' half way down on the right. ldbEXRGXW#kLo+)T*2iSM* However, on the next page, the name of the Main Applicant will be locked. Unfortunately not, no. If you need to update your email address, please contact the FIFA Ticketing Centre as soon as possible via the. You can contact the club by post at this address below, please also include at the top the department your mail is intended for: Chelsea Football Club What should I do? If youre lead applicant, returning a member of your groups tickets, please ensure you return the correct tickets, as no changes can be made after the refund has been processed. On the next page, click on 'My account e.g. `/~Gb^9G>*koOx=qa. Just for peace of mind, then go into your ticket application to see that the change to your email address has been carried over. For general enquiries please e-mail us at uefa.clubcompetitions@eventmerch.com or telephone +44 (0)208 438 2281 between 10am-4pm GMT For ticketing enquiries please visit www.uefa.com. 2 0 obj Upon entering the ticketing platform, to access your account settings please click on Profile on the side menu. Any transaction fees acquired wouldve been as a result of your bank or payment card provider. address' half way down on the right. % 1200 0 obj <>stream Q. I am requesting a refund of my EURO 2020 tickets due to the coronavirus, but I wish to still attend next summer, will I be able to buy back my tickets later in the year? <>/ExtGState<>/Font<>/ProcSet[/PDF/Text/ImageB/ImageC/ImageI] >>/MediaBox[ 0 0 595.32 842.04] /Contents 4 0 R/Group<>/Tabs/S/StructParents 0>> We recommend you wait for the full tournament schedule to be released and for further ticket application updates later in the year. No. 3 0 obj Please refer to these Frequently Asked Questions. Here is a page where you can do it (top right). If you wish to keep all your allocated tickets for next summer's tournament, you do not need to do anything. $.' If you have any supporting material to add to your request (e.g. As soon as we receive this informat www.uefa.com//0253-0d821c0faceb-9c6313dd551c-1000--uefa-euro-2020-ticket-details-announced, support.tickets-euro2020.uefa.com//new. All lead bookers will receive an email this week from UEFA outlining the changes that have been made. Full Time. My request concerns: -. Once you're on the 'Personal Details' page, your email address can be edited but make sure you press 'Save Changes'. 2 0 obj <> On matchday, remember to bring your . Please do no rush this process and ensure you return the correct tickets as it will not be possible to make any amends after you have saved the changes and submitted the refund request. Notification the email notification of acceptance by UEFA of the Applicant's offer with confirmation of the allocation of the Ticket(s) indicated in such Notification, as sent by UEFA to the email address provided by the Applicant in the Application Form. The 2018-2020 membership closed in December 2019. We will not be operating waiting lists for members who return their tickets and want to buy them back. the total purchase price for the Ticket(s) selected by the . If you have any supporting material to add to your request (e.g. Download your tickets (available no later than five days before matchday). I cant be the only person in this position, hence Im posting this question on the Forum. This takes you to a page where you can edit your email address. Please enter the details of your request. Lead applicants have until Tuesday 26 May 1pm GMT (2pm CET) to return their group's tickets. During a first come first served sales period and the last-minute sales phase, please log in into your ticketing account. We would like to show you a description here but the site won't allow us. Enables clubs and referees to administer their day to day activities What happens to the tickets England Supporters Travel Club members return? FULL-TIME offers you an easy way to manage your football leagues online. %PDF-1.7 <>/ExtGState<>/Font<>/ProcSet[/PDF/Text/ImageB/ImageC/ImageI] >>/MediaBox[ 0 0 960.96 540] /Contents 4 0 R/Group<>/Tabs/S/StructParents 0>> To find your 'Personal Details' page, click on your name at the top right of this page. How can I change the email address of my FIFA Ticketing account? %PDF-1.6 % 1 0 obj Q. address (new address can be added if needed by clicking on 'Add a new address') Click on 'CONTINUE' If you want to accept tickets in different categories (in case of no availability in the one you are about to request), tick the checkbox 'I am willing to accept tickets in other categories' Read and accept the Terms and I have forgotten the password of my FIFA ticketing account. However, consistent with earlier communication and . No need to worry, by clicking here you will be redirected to our new site where you can read our latest News and Announcements, check your account and sign up to the 2020-2022 England Supporters Tra Travel Club members attending the Spain v England match on Monday 15 October 2018 can now download our Travel Guide by clicking the link below. Once you're on the 'Personal Details' page, your email address can be edited but make sure you press 'Save Changes'. Why should I check my ticketing account on FIFA.com/tickets regularly? Najwitszej Maryi Panny Krlowej Polski > Bez kategorii > uefa change ticketing email address. stream 5 0 obj UEFA EURO 2020 will kick off on 11 June 2021, with matches scheduled to be played across 12 host venues around Europe. stream Copyright 1994-2023 FIFA. Click Here. The ticket return window is now open and will close at 1pm (UK time) on 26 January 2021. Update 28/08/2018: We are still awaiting ticket details and allocations from REFEF. Essential cookies help make the UEFA Platforms usable by enabling basic functions like page . p 1c ;$t2pYi~ 7231d6e:l1Su 6c`VV,@\i@zZ QB <> The official site of the international governing body of football with news, national associations, competitions, results, fixtures, development, organisation, world . Now that the lottery for phase 2 is complete and notifications have been sent, undoubtedly many of you are trying to change the names of the Ticket Holders, or even the Main Applicant on your ticket applications. Now go to any UEFA.com page and log in. Contact details for the UEFA media department can be found below:Tel: +41 (0) 848 04 2727 Email: media@uefa.ch UEFA.com works better on other browsers For the best possible experience, we. UEFA has advised that guests are bound by the decision made by the lead applicant and at this stage they only have the email address of the lead applicant so would have no way of delivering the tickets to guests should the lead applicant cancel. <>/ExtGState<>/Font<>/ProcSet[/PDF/Text/ImageB/ImageC/ImageI] >>/MediaBox[ 0 0 595.32 841.92] /Contents 4 0 R/Group<>/Tabs/S/StructParents 0>> To find your 'Personal Details' page, click on your name at the top right of this page. Updated It is not possible to update the email address of your FIFA ticketing account after it has been created. At this moment in time we cannot advise on the likelihood of being allocated tickets. Choose the category of your request. How long does the refund process take? Please be mindful that only existing 2018-2020 Travel Club members will be able to access EURO 2020 tickets for next summers tournament. To reflect the current situation and to provide greater flexibility to supporters, UEFA have made some changes to their tickets terms and conditions, refund policy and privacy notification for UEFA EURO 2020 ticket holders. Firstly, make sure that the email address on the 'Personal Details' page of this FA website is the correct one which you wish to use. 4 0 obj The travel guide includes useful information on the host city, stadium regulations, ticket collection poi Due to the short time-frame before the game, we have conducted a ballot based on our guaranteed allocation of 3000 tickets. Should we receive an additional allocation of tickets we will then conduct a further ballot, based on the same England v USA tickets go on sale to 2018-2020 Travel Club members on Monday 3 September. <> Depending on your card or bank account provider, the refund can take up to 30 working days after the portal closes for the payment to appear on your statement. endstream endobj 1177 0 obj <. If you click on Reset Main Applicant you will receive this warning which appears that if you agree it will allow you to change the name. To edit some of your personal details in your FIFA ticketing account during a random selection draw sales period, you had to login into your ticketing account. For further information, please read our FAQs at the bottom of this article. The registration period for the Spain v England match which takes place on Monday 15 October closed at 3pm on Wednesday 15 August. If your payment card has expired but the bank account is still the same, the payment will still reach you, but it may take a little longer. If you disagree with the changes, or your circumstances have since changed, UEFA are offering ticket holders the opportunity to return tickets for a full refund. The lead applicant in your group will need to return your ticket(s) for you using UEFAs ticket refund portal and their original UEFA login details. If another person paid for your tickets, you will need to speak to them to arrange a payment transfer once they have received the refund. Refunds will be processed by UEFA after this date and may take up to 30 days to show on the original payment card's statement. l|@u{Qe:}QPDsmMYo?9tTvQr:C[mSJRNeWo.6))D()5!ya6JIeaKc)cJeU@;(R, Were hoping to receive the returned tickets from Travel Club members only, however we are waiting for further confirmation from UEFA. Youre offline. For example, persistent cookies will be used to remember the items that you have viewed and added to your basket when browsing in the UEFA store. You have stumbled across our old website! endstream endobj startxref For example, you can change some of your personal data, check if your ticket application has been successful or modify/cancel your ticket application up until such dates established for the respective random selection draw sales period of Sales Phases (1) and (2). Click on the appropriate link below to access the contact form for the corresponding competition: UEFA Nations League . Then you can edit some of your personal details. 0 Supporter tickets, you need to scroll down and select the subcategory. Your email address Your message / question Please enter the details of your request. To participate within this community you need to sign is as an England Supporters Club member here. All ticket buyers returning their tickets will receive a full refund from UEFA by the end of February 2021. ",#(7),01444'9=82. xs*[=yHPF" It is therefore the responsibility of all lead bookers to inform their guests of the relevant changes. Q. : the email address used to make the purchase. In order to be fair to those members who missed out in the ballot, we will not be reopening the membership for new joiners. The original payment card has expired or changed since I paid for my tickets, how do I amend these? The travel guide includes useful information on the host city, stadium regulations, ticket collection poi Due to the short time-frame before the game, we have conducted a ballot based on our guaranteed allocation of 3000 tickets. <>/Metadata 924 0 R/ViewerPreferences 925 0 R>> If you know for definite that you're unable to attend,and require a refund at the end of May, you can cancel all your group's tickets and the guests in your group will need to contact us separately so that we can collate their details to help them out with tickets at a later date. Moreover, please make sure that. 1 0 obj Tickets & Membership. endobj To access the return portal simply head to UEFA's website and select 'Return Tickets Now'. In addition, it is not possible for UEFA to change the assigned ticket holder's details. Your tickets will, where possible remain valid and further information will be sent to you closer to the tournament with information on how to access them via the UEFA mobile app. Contact Us: By Email. This may be significant given that all Euro 2020 tickets will be re-balloted and successful applications charged to my credit card. If you do not yet know if you can attend Englands matches next summer, we recommend waiting for UEFA to confirm the match schedule before deciding to return your tickets in the second refund phase. Does anyone know how you can change this? The official site of the international governing body of football with news, national associations, competitions, results, fixtures, development, organisation, world . As soon as we receive this informat euro2020-sales.tickets.uefa.com//editPersonalDetails. Once the match schedule has been confirmed and the second return phase has ended, there will be no further opportunities to return your tickets. endstream <>/Metadata 352 0 R/ViewerPreferences 353 0 R>> No need to worry, by clicking here you will be redirected to our new site where you can read our latest News and Announcements, check your account and sign up to the 2020-2022 England Supporters Tra Travel Club members attending the Spain v England match on Monday 15 October 2018 can now download our Travel Guide by clicking the link below. <>/Metadata 802 0 R/ViewerPreferences 803 0 R>> To access the return portal simply head to UEFAs website and select Return Tickets Now. If you have changed bank accounts entirely and no longer have access to any of the bank or card details you provided UEFA with you will need to contact them directly using the form below and a copy of your order number. Should we receive an additional allocation of tickets we will then conduct a further ballot, based on the same England v USA tickets go on sale to 2018-2020 Travel Club members on Monday 3 September. You will both need to have the app on your phones. Register with your UEFA ticketing account e-mail address on the app. . No single ticket cancellation in an order will be allowed. 11 czerwca 2022 . Make sure you use the same email address as for your ESTC account and also remember to press 'Save Changes'. Refunds can only be made using the lead applicant's details. uefa change ticketing email address. Once you're on the 'Personal Details' page, your email address can be edited but make sure you press 'Save Changes'. Q.Can I keep all the tickets but change the names of the ticket holders as I have friends who can go in place of the people who wish to cancel? Q. Can I change the payment details so the money is returned to me directly rather than the lead applicant? On the next page, click on 'My account e.g. Q. I was not allocated any tickets during the December ballot, can I apply for the tickets which other Travel Club members have now returned? . The registration period for the Spain v England match which takes place on Monday 15 October closed at 3pm on Wednesday 15 August. No. UK: 0371 811 1905 (International: +44 207 835 6000) Disabled Supporters Office. Head to our new page for all things England Supporters Travel Club. the allocation of any Ticket by UEFA on a FCFS Basis when there is delay between the Requestno , theidentity of the Successful Applicant and payment for the . Please also bear in mind that EURO 2020 tickets are in Euros () so although you are refunded the full ticket price, please take into account the exchange rate when you check your bank/payment card statement. Head to our new page for all things England Supporters Travel Club. <> If youre returning your tickets as a result of the coronavirus pandemic but still wish to attend the tournament next summer, please bear in mind that there is no guarantee you will be able to re-purchase the same tickets youve been allocated at a later stage. Get all the latest football news sent directly to your inbox, UEFA announce changes to their ticketing terms and conditions and more, ViewtheUEFAWomen'sEUROEngland2022Facebookchannel, ViewtheUEFAWomen'sEUROEngland2022Instagramchannel, ViewtheUEFAWomen'sEUROEngland2022Twitterchannel, ViewtheTheVitalityWomen'sFACupFacebookchannel, ViewtheTheVitalityWomen'sFACupTwitterchannel, A Statement From Our CEO, Mark Bullingham, UEFA EURO 2020 Important Ticketing Update. To participate within this community you need to sign is as an England Supporters Club member here. Head to our new page for all things England Supporters Travel Club. 9R!qltOOg6gVzUuY,fQ/.|CUyEt2n^$N`EDY.T!"%h*E sMD4Y4}ySC1'2~!(K(+GW !nfD_u]WaFoH.|C P98`o>Vc9n08y2aS vBP=/"E>l2laEE,W_.sb\}y\ fj.Od1S|_. I've sent my application for tickets in today and need to change this address as I might not be working for that company next year. If you are unable to obtain these details by following the I forgot my password instructions please contact UEFA directly. This means that if you definitely know that you will not be able to attend some or all of the matches you have been allocated, the lead applicant in your group will be able to return your ticket(s) via UEFAs refund portal now. English (English) Franais (French) Deutsch (German) (Russian) Espaol (Spanish) Italiano (Italian) Portugus (Portugese) Azrbaycanca (Azari) "5$z(RGPd""z^e 8u$`e.Ky~ QLzqB!@cc}[8\"E*bfyic( ][%Vy7smwD_=d e`Uh0lt+n To find the auto-generated Apple ID email address, log in to UEFA.com and check the Ticketing email address: Still have questions?