The TSA can be reached via phone or by email. Airport status is only available for US airports. Without advance consent of the parking office, your vehicle is subject to towing at your expense. Travelers are pre-screened and must be flying on a participating airline to utilize the TSA Pre-Check designated lane located at both checkpoints. For international flights, we recommend that travelers arrive 2 1/2 hours before all departures. For additional information on animal travel, visit the International Airline Transportation Association 'Travelers Pet Corner' and USDA, Animal and Plant Health Inspection Service 'Pet Travel'. TSA Helpline You may call the TSA Cares toll free helpline at 1.855.787.2227 (Monday through Friday) ahead of your travel date with questions regarding what to expect during screening. No reservations are taken for the parking garages or Economy Lot. If thats the case, you are welcome to step inside and give them the help they need. The charge is $3 per hour with a daily maximum rate of $12 per day with the seventh day free. This includes such foods as cheeses, peanut butter, jams, sauces, salad dressings and beverages (over 3.4 ounces), to name a few. Play Areas To help manage and mitigate the spread of COVID-19, play areas have been closed. Can I drop-off my party curbside and leave my vehicle unattended for a few minutes to assist them into the terminal? To help you have the best experience traveling through OAK this busy travel season, we suggest following these TSA guidelines to get you through the Airport and happily to your destination - wherever it may be: Transportation Security Administration (TSA) - Information for Travelers. In addition to the airlines, you can also obtain pricing information from travel agents and websites that allow you to compare all the different prices and routes offered by the airlines. A passport and additional documentation may be required if you are traveling internationally. Many of the major air carriers that serve PDX transport animals and provide detailed information on their websites. Portland, United States. Most international travel requires passengers, regardless of age, to have a valid passport. TSA. If your identity is confirmed, you will be allowed to enter the screening checkpoint. the Transportation Security Administration asks that you either leave your bags unlocked, or use a TSA-recognized lock to lock your bag. Address for Portland Oregon TSA, a TSA Office, at Northeast Airport Way, Portland OR. An official website of the United States government. Please notify the screener if you have any implanted medical devices, such as an artificial hip or knee, bone shafts, cranial plates, shrapnel, staples, pins, or metal parts that may set off the metal detector alarm. PreCheck lanes open at 4am and close at approximately 4pm daily at each security checkpoint. Yes, there is free Wi-Fi access in the terminal, rental car center and TriMet MAX platform. County Office is not affiliated with any government agency. Before sharing sensitive information, make sure youre on a federal government site. Port of Portland 7200 NE Airport Way Portland, OR 97218; . Your airline's self-service ticket kiosks, Your airline's curbside check-in station*, 3-1-1 compliant bag from your carry-on (liquid/gel restrictions still apply), Laptop from your bag (if your bag is cluttered or electronic items are stacked on top of each other, TSA may require removal). As you are probably aware, the TSA is the federal agency that is responsible for the policies, procedures, equipment and management associated with security checkpoints at U.S. airports. Accepts Credit Cards. PDX accepts cash, debit cards, American Express, Discover, MasterCard and Visa. Check the TSA website for the latest restrictions. For instance, your airline may require a birth certificate if you are not purchasing a seat for your child, as they have age restrictions for children flying in your lap. Make sure you keep your luggage with you at all times. If they continue their journey they need to re-check-in their bags where indicated, before proceeding to to their connecting flight's gate. You will be subject to additional screening, which may include a pat down and screening of carry-on property. Portland, OR 97218. Below you can find the most frequently asked questions about traveling at PDX. Made appointments online, arrived 10 minutes before our appointment, and were seen earlier than our appointment time. PreCheck enrollment is available at PDX for all departing ticketed travelers just past the North Security Checkpoint by Gate E2 . Contact PDX Lost & Found, Airline questions? If a bag alarms, TSA security officers may have to unwrap a gift to take a closer look inside. If you do not have a driver's license, passport or any other government issued "photo" identification, contact your airline. Find out if you have the right ID at the TSA website. 7000 PDX AIRPORT, Room T3352. It is Arizona's largest and busiest airport, and among the largest commercial airports in the United States; in 2021, PHX was the 8th-busiest airport in the United States and 11th . An airport representative will transfer you to a Smarte Carte representative. To learn who is eligible and how to apply to become a Global Entry member please visit the Global Entry website. Distance From Downtown Portland: 6 miles (10 km) Website: flypdx.com. Washington State Department of Transportation. Read More FILE - A Transportation Security Administration officer works at Dallas Love Field Airport on June 24, 2020, in Dallas. Contact Information for DHS Headquarters Operator Number: 202-282-8000 Comment Line: 202-282-8495 TTY: Use the Federal Relay Service for either number above DHS Mailing Address Contact information for DHS Components Contact information for specific programs of interest Keywords Contact Point of Contact (POC) The rooms are designed for use by people without their infants; however, those traveling with infants who are seeking a quiet and private place to nurse their babies may also use these rooms. 158 . Submit a claim for lost/damaged items or personal injury. East Security Checkpoint 3:45 a.m. - 10:30 p.m. West Security Checkpoint 4:45 a.m. - 9:00 p.m. There is now Clear station since it's a small airport. Be sure to check with your airline in advance of your trip or visit the U.S. Department of State - Bureau of Consular Affairs website to learn what you'll need. USO Northwest Center The USO Northwest Center has moved to a new location at the south end of baggage claim near the revolving door leading to the TriMet MAX/Light Rail platform. The gates for this concourse are labelled as C1-C13, C15-C19, C20A-20C, C21, C22A&B, and C23A&B. Concourse C is served by Alaska, American, JetBlue, and Southwest. Please note that gate passes are issued solely at the discretion of the airline, and not all airlines will issue a gate pass. You know that there's something special about your airport's TSA employees when, after you check-in on Yelp, people from other parts of the country start Tweeting at you that "Portland, Maine has the nicest TSA in the world." PORTLAND, Ore. - The Transportation Security Administration (TSA) today announced that local residents can enroll in TSA Pre at Portland International Airport (PDX) for a four-week period starting Monday, April 1, 2019. procedures, please call the TSA Consumer Response Center toll free at 1-866-289-9673 or visit their website at Medications, baby formula and food, and breast milk are allowed in reasonable quantities exceeding 3.4 ounces in your carry-on luggage and are not required to be in the zip-top bag. View map of Portland Oregon TSA, and get driving directions from your location. Acceptable Documents 3. Place all electronics larger than a cell phone (for example, laptops, tablets, e-readers and handheld game consoles) in bins for X-ray screening in standard lanes. Policies regarding animal travel vary from airline to airline. NORFOLK, Va. - A traveler sent their pet cat through the X-ray machine in a carry-on bag at the Norfolk Airport (ORF) Friday morning.We're not kitten. Contact Information First Name: Last Name: Email: Ground Transportation Can I accompany someone through security to the gate, if I'm not flying? Their duties may also extend to securing high-profile events, important figures and/or anything that includes or impacts our transportation systems. The official Twitter account of Portland International Airport (PDX), voted by Travel + Leisure as "America's Best Airport." #flyPDX. These are dedicated spaces that offer privacy for travelers and airport employees who need to express milk. Portland International Airport is owned and operated by the: Have a question or need help? PDX Parking. If your bag will be passing through X-ray machines more than five times, ask for a hand inspection to prevent damage. Privacy Policy Shoe Screening You will be required to remove your shoes and place them in a bin to be viewed by the X-ray machine. You can also bring larger quantities in your carry-on luggage if you purchase these items after going through the security checkpoint. Note: Starting May 3, 2023, the REAL ID Act will change what ID you need to fly in the United States. Noise Event Report Please provide the following information: At PDX, we understand and appreciate the need for some passengers to travel with their animals. If needed, most airlines offer animal carriers, and carriers are available at pre-security news and gift shops. Items left on aircraft are handled by airlines. You may contact the TSA for questions about: Orlando airport security and screening procedures; TSA Precheck enrollment, appointments, and fees; Carry-on and checked baggage restrictions You can catch the TriMet MAX light rail train on the south end of the lower roadway. The airport's parking staff will gladly provide free assistance 24/7. Also, please be prepared to provide your own government-issued photo identification (e.g. Civil Rights Officer: 503.415.6590: Public Records Request : Portland International Airport 7000 NE Airport Way Portland, OR 97218; Customer Service Staffed Daily from 6 a.m. - 11:30 p.m. E-mail Us . At the airport a boarding pass may be obtained at one of the following locations: * Note, if you are traveling internationally, curbside check-in may not be available. Bangor International Airport; 207-974-4212; Portland Portland International Jetport; 207-541-2620; Presque Isle Northern Maine Regional Airport; 207-764-0455; Rockland Knox County Regional Airport; 207-594-4326; Trenton Hancock County-Bar Harbor Airport; All international arrivals - with the exception of those who went through U.S. Customs clearance at participating airports - need to go through passport control, pick up their bags and go with them through Customs clearance . Contact your airline for information specific to your trip. How do I purchase an airline ticket or change my current reservation? 1020. There are a few types of TSA employees that you . Baltimore/Washington International Thurgood Marshall Airport (BWI) Cincinnati/Northern Kentucky International Airport (CVG) Montreal Pierre Elliott Trudeau International Airport (YUL) Winnipeg James Armstrong Richardson International Airport (YWG) *There are no enrollment centers at these locations. Generally, as long as your medication is in the original container with the pharmacist's label, you'll be permitted to bring it on the plane. Due to security regulations, the curb is reserved for active loading and unloading of passengers. The Port Police would then determine whether the travelers possession of marijuana is legal. Membership in a CBP Trusted Traveler program, such as Global Entry, will allow you to receive TSA Pre-Check benefits on all participating airlines. Welcome to PDX Portland International Airport Arrivals Departures Find an arriving flight Enter city, airline or flight number Shop/Dine Parking Transportation Map Portland, Oregon Local Weather 43.3F Traveler Updates Masks are no longer required at PDX. Gate passes are issued at your airlines ticket counter; they are not available from the security checkpoint. Finish enrollment at any CLEAR airport location next time you fly. If you are traveling domestically within the United States, it is requested that all passengers age 18 or older present non-expired government-issued photo ID, such as a driver's license or passport. We know some travelers need a little assistance getting on their way. Be sure to put your name, address and phone number on all your luggage and carry-on items. The Transportation Security . There are three TSA Security Checkpoints: East, West, and TSA Pre . Animal owners must report all messes (urination/defecation) to the airport by using a white courtesy phone or by calling 503-460-4449, and must remain at the location until a janitorial person arrives. Steff D. Elite 2023. Emotional support animals must be kept in animal carriers while in the terminal if they can fit in a standard-sized cabin carrier, approximately 17x10x13, except when using the pet relief area. 1001 Westbrook Street Portland, ME 04102 Phone 207-874-8877 Fax 207-774-7740 Did you lose something at the terminal? The space is ADA/wheelchair accessible and includes a tactile map plus a counter for luggage and passenger possessions. Breeze now offers 143 nonstop routes between 35 cities in 21 states nationally. What should I expect at the security checkpoint? Staffed Daily from 6 a.m. - 9 p.m. Information & FAQs. You can also email them at TSA-ContactCenter@tsa.dhs.gov. However, the ticket counter hours vary by airline. 2023 County Office. This is true even if an animal carrier is not required by the airline. All passengers must present TSA checkpoint staff with an airline-issued boarding pass, and passengers age 18 or older must present a government-issued photo ID, such as a driver's license or passport. Please be aware that it may take a few minutes for a Smarte Carte representative to come to your location to assist you. You may bring one bag and one personal item such as a purse, camera case, small backpack, briefcase, laptop computer or shopping bag. This will require additional searches, slowing you and other travelers down. Direct Contact Information DHS Mailing Address We are always interested in what you have to say. Name Portland Oregon TSA Suggest Edit Address 7000 Northeast Airport Way Portland , Oregon , 97218 Map of Portland Oregon TSA in Portland, Oregon The TSA officer may ask you to complete an identity verification process, which includes collecting information such as your name, current address, and other personal information to confirm your identity. If you have a gate pass and are picking-up an unaccompanied minor, you must use the general lines to access the security checkpoints. Claims Submit a claim for lost/damaged items or personal injury. Trusted Traveler Program Enrollment Global Entry is a U.S. Customs and Border Protection (CBP) program that allows expedited clearance for pre-approved, low-risk travelers upon arrival in the United States. Personal items such as scarves, ties, and ribbons attached to checked luggage may cause problems with the baggage handling system and could result in a delayed flight or damaged luggage. To accompany a solo traveler with special needs to or from an arrival or departure gate (such as an unaccompanied child or an elderly or disabled passenger), you must obtain a gate pass at the ticket counter of the airline on which the person is flying. Mulino Airport - Oregon Department of Aviation, Americans with Disabilities Act (ADA) Coordinator, By phone via our noise hotline at 503.460.4100 (OR), or 800.938.6647 (WA). The young woman who works there was extremely friendly, efficient and helpful. However, you are encouraged to only carry on medication that is required for your trip. You can check parking availability for any garage on our website. Federal government websites often end in .gov or .mil. Your best bet is to call the traveler directly or have the traveler paged at the airport. On the departures level, proceed to the Clock Tower in the center of the corridor by the food court, and take the stairs or elevator up one floor. For additional information, please visit https://flypdx.com/Parking. Enrollment on Arrival (EoA) is CBP program that allows Global Entry applicants who are conditionally approved to complete their interviews upon arrival into the United States. 2522 SE Jesse Butler Cir Ste . Information found on CountyOffice.org is strictly for informational purposes and does not construe legal, financial or medical advice. Utah mDL is now available to every cardholder in Utah, and thousands of Utahns have opted in. Passenger Support Request assistance with security screening. Who do I talk to regarding planes flying over my house? . Since airline check-in procedures vary by airline, travelers need to contact their airline directly for specific information. View our, Washington State Department of Transportation, U.S. Department of State / The Bureau of Consular Affairs, International Airline Transportation Association, USDA, Animal and Plant Health Inspection Service, SkyMiles: Platinum Medallion, Gold Medallion, Silver Medallion, Hawaiian Miles Pualani: Platinum, Gold, Premier, Mileage Plus Premier: Executive, Executive 1K Gold, Silver, Global Services. Mobile Check-in Barcode scanners are located at both security checkpoints to scan boarding passes that your airline has sent directly to your mobile device. The U.S. Department of State - Bureau of Consular Affairs website provides information regarding the travel documents needed for any country that you are visiting. Security Checkpoint When traveling through PDX uniformed military personnel may use the Express Lane (when available). 2. Animals and their owners are subject to warnings and citations, which can come with a fine of $250 and/or removal from the terminal: 1) if the animal or handler violates airport rules, 2) if the animal is not housebroken, 3) if the animal is not under the handler's control and the handler is not taking effective action to control the animal (e.g. Email Airport Administration However, there is no sales tax in Oregon, and all PDX shops and restaurants are required to charge the same prices as they do in their off-airport facilities. The airline check-in lines may be long during the busy early morning and lunchtime hours. Airports with Global Entry Kiosks. You are not limited in the amount or volume of medically necessary items in your carry-on baggage. You will be provided an estimated wait time when you call. . Look for IDEMIA TSA Pre-Check Enrollment Ambassadors near Gate E2, past the North Security Checkpoint. PDX Customer Service. Short-Term Garage 76% Full Long-Term Garage 54% Full Economy Lot 56% Full The Long-Term Garage is located within walking distance from the terminal, on the other side of the Short-Term Garage. However, the ticket counter hours vary by airline. 7/5/2022. Our Noise Management department can assist you with any questions or concerns about aircraft activity or noise. This is a dedicated resource specifically for passengers with disabilities and medical conditions. You can view the USO location on the terminal map under 'USO.'. Eugene, OR 97402. Location & Hours Located in: Portland International Airport - PDX 7000 NE Airport Way Portland, OR 97218 Get directions Edit business info You Might Also Consider Sponsored PDX Elite Towncar 77 William S. said "We had an early morning flight out of PDX and didn't want to risk looking for an Uber/Lyft or taxi at 3:20am. Airline ticket counter and checkpoint hours vary. Doesn't compare to PDX but still a decent airport experience. While the government itself offers no discounts or . Trained Service Animals What identification is required for me to travel? 25 mins from Bend, OR. For this reason, PDX Rules prohibit the possession of marijuana past the security check points for travelers destined for points outside the state of Oregon. . Portland International Airport (PDX) Address: 8337 NE Alderwood Portland, OR 97220: Hours of Operation: 9:00AM - 2:45PM, Monday - Wednesday, Friday. At PDX, we understand and appreciate the need for some passengers to travel with their animals. All are accessed from the Departures - Ticketing/Check-In Level. The downside is that the airport offers very limited food service options. Related Links: Check with your airline for any travel documents required for your specific flight. If this is an emergency, call 9-1-1. . This site uses cookies to ensure your digital experience at FlyPDX is the best it can be. However, torch lighters often used for pipes and cigars continue to be banned in carry-ons. Lost and Found Locate items left at a security checkpoint. gender, date of birth, preferred language, email address, phone number, and preferred method of contact. Operated by USO Northwest, the 635-square-foot center offers snacks, drinks, videos, books, magazines, Wi-Fi and the use of computers at no cost.
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