Learning from Morbidity and Mortality meetings needed further development. Recruitment continued to provide challenges and whilst the trust had taken many steps to address this, the problem of recruiting sufficient permanent staff continued. However, some improvements were needed in bed management processes to ensure that patients did not remain in the intensive therapy unit (ITU) longer than required and patients requiring critical care were managed in an appropriate setting. A mental health liaison team provided urgent reviews within two hours of referral although there were gaps in the service out of hours. Apply to Admission Care jobs now hiring in Eastbourne on Indeed.com, the worlds largest job site. Kent Surrey and Sussex Air Ambulance (G-KSSC) pays a visit to Eastbourne Hospital this afternoon RM 2J6FRBR - Air ambulance transports critically ill patient from Eastbourne hospital to suitably equipped medical facility. Click on the Bus route to see step by step directions with maps, line arrival times and updated time schedules. Call us today, 24/7, for a free, confidential assessment . Senior staff monitored and updated risks on the service risk register frequently and had initiated a number of strategies to reduce risks. Give feedback on care at this service. Infection prevention and control standards were variable. Official information from NHS about Eastbourne District General Hospital including contact details, directions, opening hours and service/treatment details Departments and services - Eastbourne District General Hospital - NHS There were clinical side rooms and a community midwifery hub. Staff with substantial expertise in safeguarding and child protection provided support to the emergency department (ED) team although the use of safeguarding tools and assessments was variable. Records were clear, up-to-date, stored securely and easily available to all staff providing care. An established escalation process involved progressively senior staff as waiting times increased and capacity decreased. The childrens service was in the process of introducing Excellence in Care audits and the tool included a regular paediatric early warning system (PEWS) audits. Eastbourne District General Hospital is a National Health Service hospital in Eastbourne in East Sussex, England. AURORA BEHAVIORAL HEALTH SYSTEM is Arizona's largest free-standing psychiatric hospital system. 01323 645 555 View details. This was our first inspection of the Eastbourne midwife unit. Staff truly respected and valued patients as individuals. There remained gaps and inconsistencies in the quality and completion of patient records. The incident-reporting system indicated consistent oversight from the senior team and a detailed approached to establishing the causes. There are vending machines outside most wards. There may be occasions when the only bed available is in a mixed sex area. Holliers Hill, Bexhill-on-Sea, East Sussex, TN40 2DZ / 50.7864829; 0.2697638. However, monthly audits indicated low levels of compliance with trust standards relating to mental capacity assessments. Options for food and drink had improved for patients in the clinical decisions unit but audits of the use of the malnutrition universal scoring tool (MUST) noted poor compliance with trust standards. 5. . Your most recently prescribed spectacles or contact lenses (including cleaning fluid), any hearing aids and denture box. There were business continuity plans in place for use in the event of a major incident. Staff kept detailed records of children and young peoples care and treatment. If Aurora is not the appropriate place for a patient, our Patient Services team is very knowledgeable about other organizations and services available and is happy to assist individuals in obtaining the services that best meets their needs. Any addresses or telephone numbers that you might need. Other series are not available for consultation until 30 years from the last date of the document. Eastbourne District General Hospital. Each report covers findings for one service across multiple locations, In of hospital observation status and an admissions process that is transparent and administratively simple. The service made it easy for people to give feedback. We spoke with 6 staff members to understand what is was like working for the service, including midwives, maternity care assistants and housekeepers. Staff provided good care and treatment, gave children and young people enough to eat and drink, and gave them pain relief when they needed it. We appreciate your support in asking your friends and relatives to only visit during visiting times. The service provided mandatory training in key skills to all staff and made sure everyone completed it. Call us today, 24/7, for a free, confidential assessment. This includes an average layover time of around 7 min. Conquest Hospital Staff completed and updated risk assessments for each child and young person and removed or minimised risks. We will publish a report of our overall findings when we have completed the national inspection programme. However some governance processes did not demonstrate effectiveness or improvements in patient outcomes. 192.com Business Directory - your top resource for finding Hospitals listings . The service managed safety incidents well. We don't rate every type of service. Nurse staffing was on the divisional risk register and staff reported that there were often staff shortages that needed to be filled with bank and agency staff. AAA Team Home . There was a high vacancy rate of 12% for surgical nursing staff and the service was highly reliant on bank and agency staff for both nursing and medical staffing. the service is performing well and meeting our expectations. Meals times are scheduled at varying times, depending on your unit, during the following time blocks: Breakfast: 7:00 a.m. - 9:00 a.m. . / 50.7864829; 0.2697638. The service managed safety incidents well and learned lessons from them. the service isn't performing as well as it should and we have told the service how it must improve. If you have any dietary requirements, please speak to the nursing staff and they will assist you. Following our report in January 2017 it was highlighted that the outpatient service must develop play services in line with national best practice guidance. Current mandatory and statutory training for nursing and medical staff did not meet trust targets. You will have a small locker next to your bed or chair for your personal possessions. There was a continuous improvement programme in place across administrative services that included health records. Clinical governance systems were embedded in the operation of the service and reviews of incidents, complaints and risks were frequently carried out. Trust audits taking place were adult asthma, dementia, diabetes foot care, end of life care, falls, Parkinsons disease action, pulmonary rehabilitation, and cardiology and staff were aware of audits taking place. 27 March 2015. Training rates for the Mental Capacity Act (2005) exceeded the trusts target of 90% and staff demonstrated good knowledge of this. Acute Admissions Limited Headquarters. the service is performing well and meeting our expectations. 6 June 2018. Demand for mental health services far outstripped capacity. Records for patients with mental health needs required improvement to assure us of patient safety. Strong clear leadership seen, staff felt well managed and well led. The Patient Advice and Liaison Service (PALS) offers confidential advice, support and information on health-related matters, for patients, their families and their carers. They will help you evaluate transportation services for your patient/client to . There was a dedicated practice development nurse in post who provided support to all members of the emergency department team. Admissions. The trust had participated in a national benchmarking programme for outpatient departments and the womens health service had achieved successful accreditation from the British Society of urogynaecology in 2017. Where individuals needed support this was provided. Where a patient experiences disorientation we will aim to keep moves to a minimum. We saw dedicated areas for children in the main outpatient waiting areas. This programme addressed issues such as how appointments were booked, queuing systems for specialist doctors, clinic duration and capacity and demand leading to positive results for patient services and patient experience. Leaders and staff understood and knew how to apply them and monitor progress. 30-32, Gildredge Road, Eastbourne, East Sussex, BN21 4SH . The board above your bed will state your name, the consultant leading your care and your named nurse. Learning from the use of the major incident plan included the addition of ophthalmology staff to the list of contacts in the event of a major incident. Nursing staff shared concerns with the level of staffing on most medical wards. All those we spoke with were clear who their immediate manager was; this was not the case on the last inspection visit in 2015. 25 January 2023. The identification, reporting and investigation of incidents had improved significantly since our previous inspection. Subscribe now for regular news, updates and priority booking for events, All content is available under the Open Government Licence v3.0, except where otherwise stated, 179 - East Sussex and Brighton and Hove Record Office (ESBHRO), East Sussex and Brighton and Hove Record Office (ESBHRO), About our At the time of our inspection visit it was partially rolled out with a clear timeline for continued introduction of key aspects of the framework.The triumvirate management structure for the division gave clear lines of reporting, clear accountabilities and responsibilities and was known to staff. If you have a card detailing any current treatment, particularly a steroid card or Warfarin booklet, please bring this with you and inform one of the nurses. Consultant vacancies were listed on the service risk register and the latest available data noted 69% of patients were reviewed by a consultant within 14 hours of admission against Royal College of Emergency Medicine guidance. For example, safety checklists were used and monitored to ensure the safety of patients undergoing a surgical procedure. This information gives you some advice and helps you prepare for your procedure and visit to the Admissions Unit at Eastbourne DGH. However, changes to the clinical unit management team led to a lack of engagement with ITU staff, making it difficult for clinical staff to develop plans for the future. The service had improved the triage process with significantly improved training and clinical competency checks for nurses and HCAs. Inadequate The trusts referral to treatment time (RTT) for admitted pathways for surgical services had been worse than the England overall performance since July 2015. We place some essential cookies on your device to make this website work. Admissions FAQ . However there was inconsistent recording of infection control assessments in patient documentation and we did not observe consistent practice during our inspection. Provide an acute frailty service at least 70 hours a week, with the aim to complete a clinical frailty assessment within 30 minutes of arrival in the ED/SDEC unit. The emergency department team and multidisciplinary colleagues had implemented a number of initiatives to improve the experience of patients living with dementia, including more resources and increased staff training. Where compliance with VTE risk assessment and prevention had been a concern in our previous inspection report, there was now evidence of high rates of compliance with 95% of patients having a properly completed VTE risk assessment in July 2016. People could access the service when they needed it. Download full inspection report for Eastbourne District General Hospital - PDF - (opens in new window), Published There were systems in place to support learning, improvement and innovation. This included a workforce development plan, additional consultant shifts and better utilisation of resource plans for access and flow. Building: Acute Admissions Unit. Storage space is limited, but where possible, please bring with you or have brought in for you: We recommend that you ask a relative to take home any money or valuables you have on you when you are admitted to hospital. Infection prevention and control measures had improved since our previous inspection. Kings Drive, Eastbourne, East Sussex, BN21 2UD, Medical care (including older peoples care). We are dedicated to the wellness of INDIVIDUALS, their FAMILIES and the COMMUNITY through prevention, intervention and treatment via our inpatient and outpatient services.
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